[Remote] Director, GTM Ops & Analytics

Note: The job is a remote job and is open to candidates in USA. Brightwheel is the largest, fastest growing, and most loved platform in early education, trusted by millions of educators and families every day. The Director of GTM Ops & Analytics will own the tech stack and lead teams to enhance operational efficiency while driving AI-native transformation across functions.

Responsibilities

• Own the tech stack and teams that run operations at Brightwheel
• Lead our established technical systems architecture and admin teams, redesigning our GTM stack for efficiency in an AI-first world
• Personally own and drive select high-priority workstreams and initiatives directly, not solely through delegation
• Deliver impactful, company-wide capabilities that improve business outcomes and drive key decisions, while supporting our businesses’ operating cadence
• Manage a team of managers and individual contributors across functions, stepping in directly wherever the situation requires it
• Drive AI-native transformation across every function you own, including hands-on build where appropriate

Skills

• Led a multi-function technical or operational org, managing managers across domains
• You've owned outcomes, not just outputs. Business impact like growth, efficiency, conversion, retention, not just dashboards or insights. This role will help shape the future of our company
• Worked closely enough with data engineering, software engineering, or technical systems (e.g., Salesforce architecture) to troubleshoot issues directly, not just interpret reports from others
• Operated in a mid-size, high-growth company where you had to build without inheriting mature infrastructure
• Navigated a role or org structure that changed shape over time, and adapted your own scope and approach accordingly
• Built AI-native workflows or tooling that materially changed how a team or company operated, not incremental automation, real step-function change in how work got done
• Collaborated closely with C-suite and executive leaders to shape strategy using data, including creating structure in ambiguity

Benefits

• Offers Equity

Company Overview

Brightwheel is a software platform for preschools and childcare providers. It was founded in 2014, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is http://www.mybrightwheel.com.

Company H1B Sponsorship

brightwheel has a track record of offering H1B sponsorships, with 4 in 2025, 3 in 2024, 2 in 2023, 1 in 2022, 4 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.