Note: The job is a remote job and is open to candidates in USA. AccentCare is a healthcare organization providing hospice and related care services. The Director Executive Operations - Hospice acts as a consultant and support resource for site executive leadership, assisting with hospice operations, program growth, and financial performance. The role supports operational improvement, executive director training, audits, policy development, and strategic planning, with extensive travel to identified sites.
Responsibilities
- Travel to identified sites to assist with Executive Operations
- Participate in the Monthly and Quarterly Executive Director Meetings Assist in recording minutes for the meeting and follow up of agenda items
- Assist with startup operations, as assigned
- Serving as a business operations expert for all Hospice locations
- In collaboration with the Learning & Development team, assist with education and training for new Executive Directors, including continuing education opportunities for existing Executive Directors
- Assist in reviewing the business operations reports and helping to improve processes for each site
- Assist in interviewing potential Executive Directors, Director-Business Operations, and any other operations positions, as requested
- Gather intelligence on all operational activities at local sites when visiting and bring information back to Leadership team for development of action plans
- Participate in plans of correction for internal and external audits
- Assist in developing and reviewing policies and protocols, as appropriate
- Contribute to strategic planning for growth and education, both locally and globally
- Other duties as assigned
Skills
- Bachelor's Degree in a related field, or equivalent education and experience
- Ability to become and maintain Hospice and Palliative Care Administrator (CHPCA) certification within 12 months from date of hire
- Ability to conduct overnight and frequent travel
- Familiar with Electronic Medical Record (EMR) systems
- Knowledgeable about the Hospice Medicare regulations and Joint Commission standards
- Familiarity with state hospice regulations for those states Director, Executive Operations (DEO) will be advising
- Ability to travel 75%
- Previous executive management experience preferred
Benefits
- Remote work arrangement
- Medical, dental and vision coverage
- Paid time off and paid holidays
- Professional development opportunities
- Company-matching 401(k)
- Flexible spending and health savings accounts
- Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
- Programs to celebrate achievements, milestones and fellow employees
- Company store credit for your first AccentCare-branded scrubs for patient-facing employees
Company Overview