Note: The job is a remote job and is open to candidates in USA. Ecommerce Guide is presenting a role for Ashley Furniture Industries focused on leading engineering teams supporting customer-facing ecommerce web and mobile experiences. The Director will oversee Salesforce Commerce Cloud engineering, platform migration and modernization, operating model development, team leadership, and reliable delivery of digital commerce capabilities.
Responsibilities
- Lead engineering execution for customer-facing ecommerce web and mobile experiences
- Provide engineering leadership for the Salesforce Commerce Cloud with a headless implementation
- Guide teams through platform migration, modernization, and changes to established operating models
- Establish clear ownership, delivery metrics, reliability expectations, and maintainability standards
- Build an operating structure supporting cart, checkout, site content, mobile applications, experimentation, analytics, SEO/GEO, and post-launch support
- Partner with Product and Design to ensure teams address meaningful customer and business needs
- Develop engineering managers, senior engineers, and technical leads
- Identify capability gaps and recommend hiring, contractor support, ownership changes, or new permanent capabilities
- Make practical build, buy, or partner recommendations
- Communicate priorities, risks, tradeoffs, progress, and investment needs to senior leadership and business partners
- Ensure ecommerce systems remain stable, measurable, maintainable, and supportable after implementation
Skills
- Experience leading engineering teams supporting customer-facing ecommerce web or mobile experiences
- Demonstrated experience with platform migration, replatforming, modernization, or digital transformation
- Strong understanding of modern commerce platforms
- Ability to translate business objectives into engineering strategy, team structures, execution plans, and measurable outcomes
- Experience developing engineering managers, senior engineers, and technical leaders
- Strong planning, dependency management, delivery measurement, risk management, and continuous-improvement capabilities
- Proven ability to partner effectively with technical teams, Product, Design, business stakeholders, and senior leadership
- Customer-focused approach with experience improving digital experience, reliability, performance, conversion, or operational outcomes
- Salesforce Commerce Cloud, Storefront Reference Architecture, Composable Storefront, or Storefront Next experience
- Mobile application engineering leadership experience
- Experience with ecommerce cart, checkout, payments, search, product pages, personalization, experimentation, SEO, or analytics
- Experience with performance monitoring, observability, QA automation, release management, and production support
- Experience building or redesigning engineering operating models following an acquisition, reorganization, platform transition, or vendor-heavy delivery model
Company Overview