Note: The job is a remote job and is open to candidates in USA. GoodPower is a global organization working to unlock the economic potential of decarbonization through research, innovation, strategic communications, and disruptive technology. The Director, Development Operations & Systems will build and implement the infrastructure supporting a growing, multi-entity fundraising operation, with Salesforce as the backbone. The role oversees CRM architecture, data integrity, moves management, system adoption, contracts, invoicing, and compliance tracking.
Responsibilities
- Lead a comprehensive assessment, cleanup, and rebuild (where needed) of GoodPower’s Salesforce instance including: data hygiene, deduplication, object, field and layout architecture, record types, permissions, and reporting structures across affiliated entities
- Establish Salesforce as the single source of truth for donor records, pipeline management, and revenue forecasting—aiming for the adoption and implementation by fundraising leadership
- Design and maintain Salesforce dashboards and reports that give development leadership, the CEO’s Office, and the Finance team real-time visibility into pipeline health, projections, and revenue-to-goal
- Own Salesforce configuration and its integrations with fundraising, email, and funder research tools; manage implementation partners and consultants as needed
- Set and enforce data entry standards, naming conventions, and coding practices that keep records accurate, consistent, and reportable across entities
- Serve as the development team’s primary liaison to IT, data, and technology colleagues on shared systems and integrations
- Build and operationalize a moves management system in Salesforce and/or Jira—task-based cultivation tracking, stage definitions, next-action accountability, dashboard performance tracking, and recurring portfolio reviews. This role owns making the system/workflow live, adopted by the team, and sustained
- Partner with the CEO’s Office (Executive Assistant and Managing Director) to execute CEO fundraising coordination: moves management, pipeline expansion, follow-through tracking, and data capture on the organization’s highest-value relationships
- Work with development leadership on portfolio segmentation, prospect research workflows, and pipeline review cadence
- Lead the development team’s adoption of Jira and Confluence—implement the Salesforce Jira connector in collaboration with the Data team, build the project tracking and documentation architecture, and drive the change management required for sustained uptake
- Serve as an internal change agent for systems adoption, meeting the team’s fundraisers where they are and designing workflows that will be sustainable
- Ensure alignment with the Senior Development Manager’s development system training and SOP documentation scope of work
- Build and maintain a system for tracking business development invoicing, contracting, and compliance across GoodPower’s growing portfolio of vended services agreements
- Work closely with the Senior Development Director and Senior Development Manager who act as lead contacts for Finance, compliance, and program teams on executing contract lifecycle tracking, invoicing detail, and deliverable compliance
Skills
- Minimum 7-10 years of progressively responsible development operations experience, including deep, hands-on Salesforce experience in a fundraising context (Nonprofit Success Pack (NPSP), or a comparable fundraising implementation)
- Demonstrated experience leading a CRM cleanup, migration, or rebuild—taking an underused or compromised instance to a functioning, trusted system of record
- Track record of designing moves management or pipeline systems that fundraisers adopt, including stage design, task workflows, and the change management that makes the system sustainable
- Strong data architecture and reporting skills: report and dashboard building, data hygiene protocols, revenue forecasting, and translating leadership questions into usable views
- Demonstrated experience managing and developing experienced professionals with a coaching orientation
- High level of comfort operating in a fast-growing organization where systems are built rather than inherited, with a bias toward pragmatic solutions
- Familiarity with Jira, Confluence, and comparable project management and documentation platforms, as well as experience leading team-wide tool adoption
- Working knowledge of nonprofit finance operations—gift processing, revenue reconciliation, contracts, invoicing, and compliance tracking
- Experience supporting fundraising across affiliated 501c(3) and 501c(4) entities, or demonstrated ability to learn entity-specific data, coding, and compliance requirements quickly
- Experience managing consultants, implementation partners, and relationships with vendors
- Experience with managing vended service revenue from contracting to invoicing
- Salesforce Administrator certification
Benefits
- Medical, dental, and vision insurance with employee and dependent premiums paid at 95-100% by GoodPower.
- 2-4 weeks of paid vacation annually, depending on seniority
- 13 paid holidays and 2 floating holidays
- 2 weeks of US office closure
- 10 days of paid sick leave annually.
- 403(b) with 3% employer contribution/match.
- Charitable giving: 1:1 match for charitable contributions ($250 per year), plus 2 paid days off for volunteering.
- Education reimbursement up to $1,500 per year.
- Healthcare Flexible Spending Account (FSA) and Health Savings options
- Stipend of $200/month (for cell phone, wellness expenses, etc.)
- 8 weeks of paid sabbatical after 5 years of employment
- 8 weeks of paid parental leave
Company Overview
Company H1B Sponsorship