Note: The job is a remote job and is open to candidates in USA. Confidential Careers is a small digital consultancy serving clients including a major healthcare and hospital network through website, WordPress, UX/design, content, SEO, SharePoint and other digital initiatives. The part-time Digital Project Manager / Account Lead will own day-to-day client relationships and project delivery, coordinating developers, designers and subcontractors, managing deadlines and follow-ups, QAing work, translating requests into requirements, and making recommendations to keep projects moving.
Responsibilities
- Managing the day-to-day client relationship
- Preparing agendas and leading client calls
- Turning meetings and client requests into clear tasks, owners and deadlines
- Sending follow-ups and keeping open items moving
- Managing WordPress developers, SharePoint developers, designers and other subcontractors
- Delegating appropriate work to part-time project/administrative support
- Keeping Asana accurate and useful
- Making sure people are following through on commitments
- QAing work before it gets in front of the client
- Translating sometimes-vague client requests into clear requirements
- Making straightforward WordPress/content updates when needed
- Drafting emails, scheduling meetings and handling the occasional administrative task
Skills
- We're looking for an experienced project manager/account lead who can take real ownership of our day-to-day client and project work
- You don't need to be a developer, but you do need to understand how websites get built and maintained
- You should understand the basics of staging vs. production, responsive QA, forms, integrations, UX/design workflows, content management, accessibility and SEO
- You should be comfortable working directly with developers
- We're looking for someone who actively uses AI tools to work smarter
- You are organized without needing someone else to keep you organized
- We need someone who is polished and comfortable with clients
- We're generally looking for someone with 5+ years of experience in digital project management, account management or a similar role
- Excellent written and spoken English is important
- This is approximately 25–30 hours per week, with the potential to grow
- Our clients are primarily on the East Coast, so •you need to be consistently available during 9 AM–5 PM Eastern Time • for calls and communication
- We're ideally looking for someone based in the U.S., but we're open to an exceptional person elsewhere who can reliably work U.S. hours
- WordPress experience is strongly preferred
- Agency or consultancy experience is strongly preferred, particularly if you've managed website projects involving designers, developers and clients
- Experience with healthcare or hospital systems would be great, but isn't required
Benefits
- Flexible schedule
- Remote work
Company Overview