Note: The job is a remote job and is open to candidates in USA. Optum is a global healthcare organization that uses technology to help millions of people live healthier lives. The Clinical Data Analyst will support the SDS Ops Team by coordinating HEDIS® and STARs data gathering, producing weekly quality and productivity reports, analyzing data, performing QA checks, and identifying trends. The role also partners with analytics and leadership teams to track and report on year-round data collection and abstraction.
Responsibilities
- Create, analyze, and report out on the SDS Ops work, quality and productivity reporting
- Create weekly assignments, based on open gaps and members available to data mine remotely
- Analyze data for possible discrepancies and deficiencies and report findings
- Develop and document process improvement
- Work to refine HEDIS®/STAR data collection software and data collection strategies, as needed
- Support hybrid processes as needed, including reporting on total charts reviewed, and efficacy
- Participate in user acceptance testing, assist with team coordination of system changes, and system upgrades
- Complete training on HEDIS®/STAR measures
- Perform all other related duties as assigned
Skills
- 2+ years of experience in operational, business, or data analytics roles
- 2+ years of advanced proficiency in Microsoft Excel (e.g., complex formulas, lookups, pivot tables)
- 2+ years of demonstrated experience building reports and analyzing data
- 2+ years of process improvement experience
- 1+ years of experience with Alteryx, Power Query, Power BI, Snowflake, or other business intelligence tools
- Demonstrated experience validating and ensuring the accuracy of reported data
- Proven excellent presentation skills with solid communication capabilities and practices, both oral and written
- Ability to lift up to 25 pounds
- Ability to sit for extended periods of time
- Ability to use fine motor skills to operate office equipment and/or machinery
- Ability to receive and comprehend instructions verbally and/or in writing
- Ability to use logical reasoning for simple and complex problem solving
- Healthcare, managed care, clinical quality, provider, or claims data experience
- Advanced experience with Alteryx, Power BI, Power Query, Snowflake, SQL, or similar platforms
- Experience working effectively within cross-functional and virtual teams
- Experience automating reporting and analytical processes
- Proven HEDIS® regulatory reporting, or participation with similar regulatory reporting
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Remote work flexibility from anywhere within the U.S.
- Career development opportunities
Company Overview
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