Note: The job is a remote job and is open to candidates in USA. The client is a large, established consumer services organization with a high-volume digital platform that supports research, quotes, service selection, scheduling, and bookings. They are seeking an experienced Digital Product Manager to own and optimize the consumer journey, improving conversion, revenue, and customer experience through data, experimentation, analytics, and cross-functional collaboration.
Responsibilities
- Own the consumer digital product strategy and roadmap
- Optimize the customer funnel and identify areas of drop-off
- Improve quoting, service selection, scheduling, booking, and self-service experiences
- Lead A/B testing and experimentation to improve conversion
- Use behavioral analytics to understand customer intent and opportunities
- Connect digital product decisions to revenue and business performance
- Explore AI, personalization, and automation opportunities
- Partner across business, technology, and analytics teams
Skills
- 5+ years of consumer digital product management experience
- Experience owning a high-volume digital transaction, booking, or eCommerce funnel
- Strong experience with conversion optimization, A/B testing, and experimentation
- Hands-on experience using behavioral and funnel analytics to identify customer drop-off and opportunities
- Proven ability to connect product decisions to conversion, revenue, and business performance
- Experience in a product-led consumer environment such as eCommerce, travel, marketplaces, on-demand services, fintech, or insurance
Benefits
- Fully remote
- LaSalle Network consultants are eligible to enroll in benefits.
- Temporary Field Employees benefit plans including medical, dental and vision coverage.
- Family Medical Leave
- Worker's Compensation
- Paid Leave
- Sick Leave
Company Overview