Note: The job is a remote job and is open to candidates in USA. Ad Hoc LLC is a technology company that empowers organizations to deliver scalable, impactful digital services. They are seeking a DevOps Engineer IV to provide leadership and mentoring within a team, focusing on operational resilience, observability, and SRE practices. The role involves setting up monitoring tools, managing production support, and driving improvements in DevOps processes across the program.
Responsibilities
- Set up and operate monitoring and observability tooling (AWS CloudWatch, Prometheus, Grafana, Loki log aggregation) for real-time visibility into application health, performance, and infrastructure
- Build and maintain "Golden Signals" performance dashboards measuring latency, traffic, errors, and saturation
- Implement the DORA metrics roadmap using Grafana and GitLab analytics to establish performance baselines
- Manage Tier 2/3 production support within strict SLAs: 1-hour initial response, 4-hour critical resolution, 99.9% uptime commitment
- Author Root Cause Analyses within 3 business days of any severity-1 production outage; maintain on-call runbooks and change correlation
- Author and maintain the BCDR plan, including recovery architecture and RTO targets, cross-region replication (RDS, S3), Route 53 routing, and Secrets Manager; coordinate biannual failover drills
- Configure centralized alerting and incident tooling (Jira Service Desk/ServiceNow, Microsoft Teams, AWS Chatbot)
- Implement AWS Auto Scaling and Elastic Load Balancing; deliver sprint performance reports and cost-optimization recommendations
- Support recruiting efforts by evaluating homework assignments and potentially assisting with interviews
Skills
- Bachelor's degree and 8+ years of relevant experience, or equivalent additional experience in lieu of a degree
- Must meet federal suitability requirements and pass a background investigation as a condition of employment
- 5+ years of hands-on experience with AWS, Terraform (or similar IaC), and Git/GitLab in production environments
- Experience supporting 5 or more engineering teams from a shared DevOps/platform function
- Demonstrated experience designing and building CI/CD pipelines in GitLab and/or Jenkins, including quality and security gates
- Strong working knowledge of containerization using Docker and orchestration on AWS ECS/EKS/Fargate
- Familiarity with DevSecOps practices including SAST, dependency scanning, and automated vulnerability remediation
- Excellent communication and documentation skills; comfortable in a highly collaborative Agile/SAFe environment
- Proven experience in SRE, production operations, or incident response for mission-critical, high-availability cloud-native services
- BCDR planning and disaster recovery exercise experience
- Prior work in federal environments or familiarity with FedRAMP, FISMA, or ATO processes
- Experience supporting SAFe or scaled Agile delivery teams as a platform or infrastructure provider
- Familiarity with Kubernetes or comparable container orchestration platforms
- Certified Kubernetes Administrator (CKA)
- Datadog or ELK stack experience
- Strong composure and clear communication under high-pressure incident situations
Benefits
- Company-subsidized health, dental, and vision insurance
- Flexible PTO
- 401K with employer match
- Paid parental leave after one year of service
- Employee Assistance Program
Company Overview