Note: The job is a remote job and is open to candidates in USA. City Year is a nonprofit organization focused on community service and civic engagement. The Development Strategy and Operations Consultant supports fundraising and engagement teams by maintaining Salesforce data integrity, creating reports and dashboards, analyzing data in Excel, and contributing to team collaboration and productivity.
Responsibilities
- Serves as a Salesforce subject matter expert
- Assists with adding new records and managing manual merging process of duplicate records
- Protect constituent confidentiality and follow departmental information policies
- Assists with weekly and quarterly reporting as needed
- Assists with the annual buildout and quarterly updates of Salesforce reports and dashboards as needed
- Prepare concise Salesforce reports and maintain as necessary with new data
- Perform other duties as assigned
- Participating in staff meetings and contribute to team success
Skills
- * 3+ years of experience in Salesforce and Excel
- * Authorized documentation to work in the United States of America
- Minimum 3-5 years' experience in Salesforce, project management, fundraising administration
- * Ability to sit for extended periods and occasionally stand or walk
- * Manual dexterity for typing, writing, and handling office equipment
- * Visual acuity to read screens and printed materials
- * Hearing ability to participate in conversations and respond to phone calls
- * Ability to communicate clearly in person, by phone, and in writing
- * City Year/AmeriCorps experience is a plus
- * Previous fundraising background
- * Skilled in coaching/training and onboarding others
Company Overview