Note: The job is a remote job and is open to candidates in USA. Wiz is a cloud and AI security company that helps organizations secure applications by connecting code, cloud, and runtime into a shared context. The Demo Environment Operations Manager leads the Demo Engineers team, drives operational efficiency and large-scale event delivery, and remains hands-on in designing, building, troubleshooting, and maintaining demonstration environments for global sales and marketing efforts.
Responsibilities
- Directly manage, mentor, and evaluate the team of Demo Engineers, fostering a supportive environment
- Monitor bandwidth, assign incoming work, and ensure engineers have the tools, guidance, and backing necessary to complete tasks successfully
- Develop and refine best practices, standards, and guidelines for demo environment creation, maintenance, and scenario lifecycle
- Track operational metrics (ticket volume, fulfillment times, request types) to identify common pain points and continuously optimize operations
- Partner closely with Product teams to define long-term demo roadmap and strategy while leveraging deep technical expertise to evaluate feasibility, drive innovative demo capabilities, and architect scalable solutions
- Collaborate with Product Engineering, Sales Engineering, Product Marketing, and Executive Leadership to define deliverables and timelines for critical demonstrations
- Actively pick up and resolve demo requests alongside the team, fulfilling senior engineering responsibilities as needed
- Design, build, script, and configure demo environments, sample datasets, and cross-product integrations
- Work with cross-functional teams to develop and lead escalations when required
Skills
- 3 years of experience leading technical teams or managing technical operations, ideally within Sales Engineering, Technical Support, or DevOps environments
- 5 years of hands-on experience with cloud platforms (AWS, GCP, Azure), API integrations, containerization (Docker, Kubernetes), and modern web stacks
- Experience with scripting (Python, Bash, JavaScript) for environment setup and automated testing
- Experience leading cross-functional delivery teams for corporate events, product launches, or software releases
- Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship
- Proven ability to balance leadership/administrative duties with hands-on technical contribution as a working manager without losing momentum on either front
- Advanced experience managing, configuring, and optimizing workflows in Jira / Jira Service Management
- Dedication to empowering team members and supporting their day-to-day well-being and career progression
- Strong composure and organizational skills when juggling competing priorities during crunch periods around key events
- Exceptional verbal and written communication skills across technical and executive stakeholders
Benefits
- Bonus
- Equity
- Benefits
Company Overview