Note: The job is a remote job and is open to candidates in USA. Scicom Infrastructure Services is seeking a Databricks Data Operations Specialist to support the stability, reliability, performance, and security of a large-scale Databricks data platform. The role monitors production data pipelines, troubleshoots incidents and platform issues, coordinates deployments, and ensures data products meet availability, quality, and service-level requirements.
Responsibilities
- Monitor the health, availability, performance, and capacity of Databricks workspaces, jobs, pipelines, clusters, SQL warehouses, and related cloud services
- Provide day-to-day operational support for production Databricks environments
- Monitor scheduled and event-driven data pipelines for failures, delays, data-quality issues, and performance degradation
- Troubleshoot Databricks jobs, Spark workloads, cluster failures, notebook errors, connectivity issues, and data-processing exceptions
- Restart, rerun, recover, or coordinate remediation of failed workflows according to documented procedures
- Support Databricks Workflows, Lakeflow, Delta Live Tables, Auto Loader, Structured Streaming, and batch-processing workloads
- Review driver and executor logs, Spark UI metrics, cluster event logs, audit logs, and application telemetry to identify root causes
- Support configuration and maintenance of Databricks clusters, serverless compute, instance pools, cluster policies, and SQL warehouses
- Monitor resource utilization and recommend changes to cluster sizing, autoscaling, workload scheduling, and compute policies
- Help maintain consistent configurations across development, testing, staging, and production environments
- Support platform upgrades, runtime-version changes, library updates, and configuration changes
- Coordinate with Databricks support and cloud-service providers when vendor assistance is required
- Monitor ETL, ELT, streaming, API, and file-based data-integration processes
- Validate that scheduled data loads complete within required processing windows
- Investigate missing, late, duplicated, incomplete, or inconsistent data
- Perform controlled data reprocessing, backfills, reconciliation, and recovery activities
- Support ingestion and transformation processes involving JSON, CSV, XML, Parquet, APIs, databases, message queues, and cloud storage
- Monitor Bronze, Silver, and Gold data layers within a medallion architecture
- Validate source-to-target record counts, control totals, schema consistency, and business-rule compliance
- Coordinate with data engineers to resolve recurring pipeline or transformation defects
- Maintain operational runbooks for common failures, recovery procedures, escalation paths, and recurring support tasks
- Ensure production interventions are documented and performed in accordance with change-control procedures
- Serve as a first or second level of support for production Databricks and data-pipeline incidents
- Triage incidents based on severity, business impact, affected systems, and service-level commitments
- Coordinate incident response among engineering, cloud, security, governance, and business teams
- Provide timely status updates during active incidents
- Escalate issues to technical leads, architects, vendors, or program leadership when appropriate
- Conduct or support root-cause analyses for production incidents
- Document incident timelines, contributing factors, corrective actions, and preventive measures
- Track recurring problems and recommend permanent engineering or process improvements
- Participate in post-incident reviews and ensure assigned corrective actions are completed
- Help develop automated remediation for common operational failures
- Maintain incident, problem, and service-request records in the organization’s ticketing system
- Develop and maintain dashboards, alerts, and operational reports for Databricks and associated data services
- Monitor job success rates, pipeline latency, processing duration, cluster utilization, data freshness, data quality, and compute consumption
- Configure actionable alerts that minimize unnecessary notifications while identifying material operational issues
- Integrate Databricks monitoring data with enterprise observability platforms
- Support tools such as Azure Monitor, Log Analytics, CloudWatch, Datadog, Splunk, Grafana, Prometheus, or comparable platforms
- Define operational health indicators, service-level indicators, and service-level objectives
- Produce daily, weekly, and monthly operational metrics for program leadership
- Identify performance trends and operational risks before they result in production failures
- Maintain dashboards showing system availability, incident volume, recovery time, pipeline status, and data freshness
- Monitor compliance with established data contracts between data producers and consumers
- Validate schema, field, data-type, frequency, freshness, completeness, and quality requirements
- Detect schema drift, unexpected source-system changes, and contract violations
- Coordinate resolution of data-contract issues with business analysts, data owners, and engineering teams
- Execute automated and manual data-quality controls
- Monitor data-quality rules related to accuracy, completeness, uniqueness, consistency, validity, and timeliness
- Track exceptions and ensure data-quality issues are assigned to the appropriate owner
- Support reconciliation of contracting, procurement, financial, and operational datasets
- Assist with validation of data structured according to the Open Contracting Data Standard when applicable
- Maintain operational evidence supporting data quality, lineage, audit, and governance requirements
- Support the release and deployment of Databricks notebooks, jobs, workflows, libraries, configurations, and infrastructure changes
- Coordinate deployments across development, testing, staging, and production environments
- Verify deployment readiness, approvals, testing results, dependencies, and rollback plans
- Participate in release validation and post-deployment monitoring
- Support CI/CD pipelines using Azure DevOps, GitHub Actions, GitLab CI, Jenkins, or comparable tools
- Assist with infrastructure-as-code deployments using Terraform or similar technologies
- Maintain deployment logs, implementation records, configuration documentation, and release notes
- Ensure emergency changes follow established approval and documentation requirements
- Support environment comparisons and investigate configuration drift
- Coordinate production changes with technical and business stakeholders to minimize operational disruption
- Support Databricks identity, access, and entitlement administration
- Assist with user onboarding, offboarding, group membership, workspace permissions, and service-principal access
- Support Unity Catalog permissions, catalogs, schemas, tables, volumes, external locations, and storage credentials
- Apply role-based and least-privilege access-control principles
- Monitor access failures, unusual activity, audit events, and policy violations
- Coordinate access requests with security, governance, and data-ownership teams
- Support secret management through Databricks secrets, Azure Key Vault, AWS Secrets Manager, or comparable services
- Maintain operational documentation supporting security reviews and audits
- Assist with data retention, archival, backup, recovery, and disaster-recovery procedures
- Ensure production-support activities comply with applicable security and privacy requirements
- Monitor Databricks and cloud-resource consumption
- Identify idle, oversized, inefficient, or improperly configured compute resources
- Analyze job duration, cluster utilization, query performance, storage consumption, and workload patterns
- Recommend cluster right-sizing, autoscaling, scheduling, caching, partitioning, and workload-isolation improvements
- Support implementation of compute policies, tagging standards, budgets, and cost alerts
- Produce usage and cost reports for technical and program leadership
- Work with engineers and architects to reduce unnecessary compute consumption
- Track the operational impact of optimization initiatives
- Create and maintain operational procedures, troubleshooting guides, escalation matrices, and support runbooks
- Document platform configurations, dependencies, schedules, service accounts, integrations, and recovery requirements
- Maintain an accurate inventory of production jobs, pipelines, data products, and system interfaces
- Identify opportunities to automate repetitive monitoring, support, recovery, and reporting activities
- Participate in operational-readiness reviews for new data products and pipelines
- Ensure new solutions include appropriate monitoring, alerts, logging, support procedures, and ownership assignments before production deployment
- Share lessons learned and common troubleshooting practices across the Databricks team
- Contribute to platform standards, operational policies, and continuous-improvement initiatives
Skills
- Bachelor's degree in computer science, information technology, data engineering, information systems, or a related field, or equivalent professional experience
- At least four years of experience in data operations, production support, data engineering, cloud operations, DevOps, platform support, or a related technical role
- At least two years of hands-on experience supporting Databricks environments or production Databricks workloads
- Experience supporting production ETL, ELT, batch, or streaming data pipelines
- Working knowledge of: + Databricks + Apache Spark + PySpark or Python + SQL + Delta Lake + Databricks Workflows or Jobs + Cloud object storage + Data pipeline monitoring + Log analysis and troubleshooting
- Experience investigating failed jobs, delayed pipelines, schema issues, data discrepancies, and performance problems
- Familiarity with medallion architecture and Bronze, Silver, and Gold data layers
- Experience with at least one major cloud platform: Microsoft Azure, AWS, or Google Cloud
- Experience using ticketing and service-management tools such as ServiceNow, Jira, or a comparable platform
- Experience with monitoring, alerting, logging, or observability tools
- Understanding of incident, problem, change, and release-management processes
- Ability to write and maintain technical procedures and operational documentation
- Strong analytical, organizational, communication, and troubleshooting skills
- Ability to work effectively with engineers, business analysts, architects, security teams, and nontechnical stakeholders
- Ability to support multiple production priorities in a structured and timely manner
- Strong operational ownership and attention to detail
- Ability to remain calm and organized during production incidents
- Clear written and verbal communication
- Methodical troubleshooting and root-cause analysis
- Ability to distinguish symptoms from underlying technical causes
- Strong documentation and process-discipline skills
- Ability to prioritize incidents based on business and technical impact
- Collaborative approach to working with engineering and business teams
- Commitment to automation, reliability, security, and continuous improvement
- Willingness to take ownership of issues through resolution
- Databricks Certified Data Engineer Associate or Databricks Certified Data Engineer Professional
- Databricks Certified Associate Developer for Apache Spark
- Microsoft Azure, AWS, or Google Cloud certification
- Experience with Unity Catalog, Delta Live Tables, Lakeflow, Auto Loader, Structured Streaming, or Databricks SQL
- Experience with Azure Data Factory, Azure Data Lake Storage, Azure Monitor, Log Analytics, AWS Glue, Amazon S3, CloudWatch, or comparable cloud services
- Experience with Terraform, Git, Azure DevOps, GitHub Actions, Jenkins, or other CI/CD tools
- Experience with Splunk, Datadog, Grafana, Prometheus, or similar observability platforms
- Experience supporting APIs, Kafka, Event Hubs, Kinesis, Airflow, dbt, Snowflake, or Power BI
- Knowledge of data contracts, schema registries, metadata management, data lineage, and data-quality frameworks
- Familiarity with OCDS, procurement data, contracting data, financial data, or public-sector data standards
- Experience supporting government, regulated, or high-security environments
- Experience operating systems with formal service-level agreements and 24-hour support requirements
- Experience with disaster recovery, backup, archival, and operational-resilience testing
Benefits
- Remote work
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