Note: The job is a remote job and is open to candidates in USA. Valeris is a life sciences commercialization partner that provides data, strategic insights, patient support services, and healthcare provider engagement tools. The FRM Data Analyst provides analytics, reporting, and actionable insights across Field Reimbursement Management programs, supporting performance measurement, MBR and QBR reporting, data quality, and cross-functional business decisions.
Responsibilities
- Analyze FRM performance across multiple programs, products, therapeutic areas, and client engagements
- Track and evaluate established KPIs, operational metrics, activity measures, and program outcomes
- Partner with FRM leadership and client teams to define appropriate metrics and KPIs based on individual program objectives and client expectations
- Evaluate relationships between FRM activities and measurable program outcomes to help demonstrate FRM impact and value
- Identify trends, opportunities, performance gaps, emerging reimbursement barriers, and areas requiring additional investigation
- Develop benchmarking and trending analyses across programs when appropriate
- Support leadership in evaluating individual, regional, team, and program-level performance
- Serve as a primary analytics resource for Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) across FRM programs
- Compile, validate, analyze, and prepare data required for recurring client and internal business reviews
- Partner with FRM leadership and Client Services to develop clear reporting narratives around program performance
- Translate raw data into executive-level insights, trends, observations, and recommendations
- Develop charts, tables, dashboards, and other visualizations that clearly communicate FRM performance and impact
- Maintain reporting calendars and proactively manage data requirements and deadlines for MBRs, QBRs, and other client deliverables
- Ensure consistent reporting methodologies and metric definitions across reporting periods
- Work cross-functionally with FRM Leadership, Operations, Client Services, Data & Analytics, IT, Finance, Training, HUB teams, and other internal stakeholders to gather and validate program data
- Collaborate with stakeholders across multiple client programs to understand reporting requirements and business objectives
- Serve as a liaison between operational teams and technical/data teams to translate business questions into reporting and analytical requirements
- Support alignment between FRM activity data and other available program data to provide a more comprehensive view of performance
- Establish strong working relationships with program leaders to understand program-specific workflows, data sources, client expectations, and reporting requirements
- Extract, aggregate, reconcile, and analyze information across multiple data sources and technology platforms
- Work with data originating from platforms such as CRM systems, Salesforce, Veeva, Power BI, FRM portals, HUB platforms, client systems, Excel-based trackers, and other reporting environments
- Identify inconsistencies or gaps between data sources and work with appropriate stakeholders to resolve data-quality concerns
- Maintain strong documentation regarding data definitions, source systems, reporting methodologies, and calculation logic
- Support the development of standardized reporting processes that reduce manual reporting and improve consistency across FRM programs
- Manage ad hoc reporting and analytical requests from FRM leadership, executive leadership, Client Services, and other business partners
- Conduct targeted analyses to answer operational and strategic business questions
- Provide rapid analysis when leadership needs visibility into emerging client concerns, reimbursement trends, access barriers, team activity, or operational performance
- Analyze historical and current performance to identify meaningful changes and potential drivers
- Provide data and analytical support for client proposals, RFPs, business development opportunities, program expansions, and strategic planning as needed
- Perform routine quality-control reviews to ensure reporting accuracy and completeness
- Validate data prior to inclusion in internal or client-facing reports
- Identify data integrity issues and coordinate with appropriate stakeholders for resolution
- Maintain standardized definitions and calculation methodologies for FRM metrics and KPIs
- Support development of reporting SOPs, data dictionaries, templates, and governance processes
- Ensure reporting is completed in accordance with applicable client requirements, contractual requirements, privacy standards, and organizational policies
Skills
- Bachelor's degree or equivalent in Data Analytics, Business Analytics, Healthcare Administration, Business, Finance, Information Systems, Life Sciences, or a related field
- 3+ years of experience in data analytics, business intelligence, reporting, operations analytics, or a related function
- Strong analytical skills with the ability to interpret complex datasets and translate findings into actionable business insights
- Advanced proficiency in Microsoft Excel, including pivot tables, formulas, data reconciliation, and large dataset management
- Experience developing dashboards, reports, scorecards, and executive-level presentations
- Strong proficiency with PowerPoint and presentation-ready data visualization
- Experience working across multiple systems and data sources
- Ability to manage multiple programs, priorities, and reporting deadlines simultaneously
- Strong attention to detail and commitment to data accuracy
- Excellent written and verbal communication skills
- Demonstrated ability to work effectively with cross-functional teams and senior leadership
- Experience within the pharmaceutical, biotechnology, healthcare services, HUB services, patient services, market access, or field reimbursement environment
- Knowledge of the Field Reimbursement Manager (FRM) role and provider reimbursement support model
- Experience working with Salesforce, Veeva, Power BI, CRM platforms, HUB platforms, FRM portals, or similar healthcare data environments
- Experience supporting client-facing MBRs, QBRs, executive business reviews, or operational performance reviews
- Ability to work with both structured and unstructured data and reconcile information from multiple platforms
- Prefer candidates who can type at least 35 words per minute with 97% accuracy
- Although very minimal, flexibility to travel as needed is preferred
Benefits
- Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
- Telehealth and Employee Assistance Program (EAP) services
- Company match on Health Savings Account contributions
- Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
- Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
- 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
- Paid Time Off (PTO) and Sick Leave
- Nine paid holidays plus two floating holidays
- Opportunities for advancement in a company that supports personal and professional growth
- A challenging, stimulating work environment that encourages new ideas
- A diverse and inclusive workplace
- A mission-driven, inclusive culture where your work makes a meaningful impact
Company Overview