Note: The job is a remote job and is open to candidates in USA. SoTalent is hiring a Data Analyst to turn complex product, customer, and business data into actionable insights that support growth, customer success, and operational excellence. The role focuses on defining trusted metrics, developing reporting frameworks and dashboards, analyzing product experiments, improving data quality, and communicating recommendations to cross-functional stakeholders.
Responsibilities
- Analyze product, customer, and business data to identify trends, opportunities, and areas for improvement
- Deliver actionable insights that support decision-making across product, sales, and business functions
- Conduct exploratory analysis to uncover patterns, risks, and growth opportunities
- Translate complex analytical findings into clear, business-focused recommendations
- Define, document, and maintain key business and product performance metrics
- Develop and manage dashboards, scorecards, and recurring reports using modern Business Intelligence tools
- Ensure stakeholders have access to accurate, relevant, and timely reporting
- Establish consistent measurement frameworks that support data-driven decision-making
- Collaborate with product and engineering teams to evaluate feature performance and customer behavior
- Support experimentation initiatives by assisting with test design, measurement, and result interpretation
- Provide analytical guidance to help teams understand the impact of product changes and strategic initiatives
- Identify and investigate data quality issues, ensuring accuracy and reliability across reporting environments
- Partner with technical teams to resolve data discrepancies and improve data integrity at the source
- Contribute to the development of analytical standards, documentation, and reporting best practices
- Present findings and recommendations to both technical and non-technical audiences
- Clearly explain methodologies, assumptions, limitations, and confidence levels behind analyses
- Act as a trusted advisor by using data to challenge assumptions and support objective decision-making
Skills
- 2+ years of experience in Data Analytics, Business Analytics, Product Analytics, or a related field
- Strong SQL skills, including complex joins, window functions, CTEs, and query optimization techniques
- Hands-on experience with Business Intelligence platforms such as Tableau, Looker, Power BI, Metabase, or similar tools
- Strong analytical and problem-solving abilities with a demonstrated ability to connect data to business outcomes
- Experience creating dashboards, reports, and visualizations for a variety of stakeholders
- Ability to communicate complex analytical concepts clearly and effectively
- Experience presenting data-driven recommendations to cross-functional teams and business leaders
- Strong critical-thinking skills and the confidence to challenge assumptions when data does not support a conclusion
- Ability to manage multiple priorities in a fast-paced, collaborative environment
Benefits
- Remote work arrangement
Company Overview