Note: The job is a remote job and is open to candidates in USA. Cyborg Mobile employs professionals for placement with client organizations, including Fortune 100 technology companies. The Data & AI Program Manager will own the end-to-end data lifecycle for NLP applications and LLM development, including data strategy, annotation, quality management, stakeholder communication, and integration with machine learning pipelines.
Responsibilities
- Conduct market and user research to understand data needs and expectations across various NLP applications and domains
- Define data specifications, scope, and sourcing strategy for each use case and domain
- Design judgment guidelines and instructions for data annotation, validation, and quality control
- Deliver datasets, schemas, guidelines, and annotations that meet approved specifications, scope, and sourcing requirements
- Manage the end-to-end data annotation process
- Analyze data quality metrics (accuracy, consistency, coverage, and diversity) and turn findings into actionable recommendations
- Implement approved data quality improvement actions
- Collaborate with client data engineers, data scientists, and machine learning engineers to integrate annotated data into production pipelines, support LLM fine-tuning, and evaluate model performance and impact
- Identify data gaps and opportunities; propose new data sources, methods, and features to improve data quality and model outcomes
- Communicate data vision, strategy, and results to internal and external stakeholders, including product owners, engineers, researchers, customers, and partners
- Prepare and deliver data reports, presentations, and demos using client-approved formats and channels
Skills
- * Experience in NLP data strategy, annotation program management, or a related data quality/linguistics role
- * Strong understanding of data annotation workflows, guideline design, and inter-annotator quality control
- * Familiarity with LLM training/fine-tuning pipelines and how annotated data feeds model evaluation
- * Analytical mindset with the ability to translate quality metrics into concrete improvement plans
- * Excellent stakeholder communication skills — comfortable presenting to both technical and non-technical audiences
- * Experience working in large, matrixed corporate environments
- * Customer centric
- * Good with follow through
- * Has skills to build Agents, PowerBI dashboards, Sharepoint list management, coding agents like Codex, Claude Code, Github copilot
- This is a remote position (Washington candidates preferred)
Benefits
- Remote position (any location)
Company Overview