Note: The job is a remote job and is open to candidates in USA. Sikich is a professional services provider offering consulting, technology, and compliance solutions to public and private sector clients. The D365 F&O Senior Technical Support Consultant will support Enterprise ERP clients by handling technical support tasks including deployments, maintenance, data migration, custom development, integrations, code reviews, documentation, and user training. The role also involves assisting with client environments and using Microsoft Azure, Azure DevOps, and Power Platform tools.
Responsibilities
- Work as part of teams on Enterprise ERP clients
- Responsibility for all technical tasks required of support clients, including system deployment & maintenance; data migration; enhancement design and development; code reviews, builds and deployments; integration design, development and management; user training
- Execute technical tasks required to support of the client, Support management and functional team
- Demonstrate client relation skills, organization, & prioritization capabilities
- Assist with Data Conversion activities, Development work created by others, and client D365 F&O environments
- Excellent writing & documentation skills for design specifications & end-user documents
- Power Platform Admin Center (PPAC), Azure DevOps, Azure platform & standard tools to deliver project work
- Position is remote
Skills
- Associates or Bachelor's degree in Computer Science, Information Systems or related field (or equivalent experience)
- 10+ years experience developing with X++
- 7+ years of experience directly managing software implementation deployments
- Previous experience as Developer related to an ERP system
- Familiarity with Azure DevOps, Life Cycle Services
- Experience with Azure platform for integration
- Knowledge of Power Platform (Power Automate, PowerApps, Power BI)
- Excellent client relation skills, organization, & prioritization capabilities
- Experience using & developing for SSRS, SSMS, Azure DevOps, Azure, PPAC
- Prior experience working at a Consultancy
- US Citizen or Green Card Holder
- Microsoft certifications in SQL, Dynamics AX/365, & Visual Studio a plus
- Experience with AX 2009 & 2012 including upgrades to D365 a plus
- D365 FSCM/AX Trade & Logistics, Production or Finance certification
- D365 FSCM Apps Development certification
- Experience working with Power Apps
- Prior tier 1 or tier 2 support experience
Benefits
- Flexible Time Off (FTO) Policy for full-time employees, including paid personal time, mental/physical health care, vacation, and sick leave; FTO is activated on the first day with the organization.
- Paid holidays during the year and time off during the last week of the calendar year when client and project work permits.
- Comprehensive wellness program, with activities tracked through the wellness provider to obtain gift cards and other rewards.
- Flexible work arrangements.
- Health, dental, vision, life, and accident/death/disability insurance options.
- HSA employer contribution.
- Nine (9) paid holidays annually.
- Robust paid Parental Bonding Leave program covering birth, adoption, and foster children.
- 401(k) with employer contributions.
- CPA bonus with four (4) paid exam days and four (4) paid study days.
- Tuition reimbursement.
- Generous employee referral bonus program.
- Client referral bonus program.
- Pet insurance.
- FORCE – Sikich community volunteer program enabling each team member to use up to four hours of paid time annually to volunteer in their local communities.
Company Overview