Note: The job is a remote job and is open to candidates in USA. Utica National Insurance Group is a nationally recognized property & casualty insurance carrier with a commitment to making people feel secure and respected. They are seeking a Customer Support Underwriter to handle underwriting mid-term transaction requests and maintain customer documentation, while communicating with agents. This role offers a great opportunity for those looking to start a career in underwriting.
Responsibilities
- Process endorsements and review billing transactions according to established department policies and procedures
- Communicate and collaborate with internal and external stakeholders in a professional manner when additional information is needed, ensuring timely processing
- Maintain detailed policy documentation and update customer information as necessary
- Rate endorsements/transactions for multiple lines of business
- Develop and maintain positive customer relations and coordinates with various functions within the company
- Perform pre-underwriting tasks for policy transactions based on Company processing procedures and underwriting guidelines or complete preparatory work
- Maintain acceptable productivity and quality levels established by management
- Perform all tasks with direction of supervisor
- Perform other duties as assigned
- Conform with all corporate policies and procedures
Skills
- Associate's Degree preferred or other insurance training
- 0-2 years' agency or insurance company experience
Benefits
- Medical and Prescription Drug Benefit
- Dental Benefit
- Vision Benefit
- Life Insurance and Disability Benefits
- 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
- Health Savings Account (HSA)
- Flexible Spending Accounts
- Tuition Assistance, Training, and Professional Designations
- Company-Paid Family Leave
- Adoption/Surrogacy Assistance Benefit
- Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
- Student Loan Refinancing Services
- Business Travel Accident Insurance
- Matching Gifts program
- Paid Volunteer Day
- Employee Referral Award Program
- Wellness programs
- Personal Insurance Discount
Company Overview