Note: The job is a remote job and is open to candidates in USA. Dinamic AS Group is hiring a Customer Success Associate to support customer success and sales coordination for luxury travel planning and private experiences. The role involves maintaining CRM records, conducting follow-up and scheduling, preparing customer and sales-support materials, coordinating handoffs, and supporting premium traveler communication.
Responsibilities
- Support customer success associate activity connected with luxury travel planning, private experiences, itinerary coordination, traveler communication, and premium customer service
- Maintain accurate lead, prospect, customer, or account records in the company's shared sales workflow
- Complete approved outreach, follow-up, scheduling, or information-gathering tasks
- Prepare quotes, meeting notes, customer information, or sales-support materials as assigned
- Coordinate handoffs between prospects or customers and the appropriate internal owner
- Prepare activity or pipeline updates that help the team manage follow-up consistently
Skills
- • Strong communication, organization, and customer-service skills
- • Comfort learning CRM, email, spreadsheet, calendar, and web-based sales workflows
- • Ability to maintain records while handling multiple follow-up tasks
- • Professional judgment in customer communication
- • For junior roles, customer service, retail, hospitality, campus, or internship experience can be transferable
Benefits
- Remote — United States
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