Note: The job is a remote job and is open to candidates in USA. Dinamic AS Group is hiring a Customer Success Associate to support customer success and sales coordination for luxury travel planning and private experiences. The role manages customer follow-up, CRM records, scheduling, quotes, handoffs, itinerary coordination, traveler communication, and premium customer service.
Responsibilities
- Support customer success associate activity connected with luxury travel planning, private experiences, itinerary coordination, traveler communication, and premium customer service
- Maintain accurate lead, prospect, customer, or account records in the company’s shared sales workflow
- Complete approved outreach, follow-up, scheduling, or information-gathering tasks
- Prepare quotes, meeting notes, customer information, or sales-support materials as assigned
- Coordinate handoffs between prospects or customers and the appropriate internal owner
- Prepare activity or pipeline updates that help the team manage follow-up consistently
Skills
- Strong communication, organization, and customer-service skills
- Comfort learning CRM, email, spreadsheet, calendar, and web-based sales workflows
- Ability to maintain accurate records while handling multiple follow-up tasks
- Professional judgment in customer communication
- For junior roles, customer service, retail, hospitality, campus, or internship experience can be transferable
Benefits
- Remote work arrangement in the United States
Company Overview