Note: The job is a remote job and is open to candidates in USA. Sutherland is seeking a Customer Service Representative for a temporary, work-from-home role supporting families and schools participating in a scholarship program. The role involves responding to calls about student inquiries, scholarship applications, and funding status while ensuring callers receive answers and students are registered.
Responsibilities
- Responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered
Skills
- Excellent verbal and written communication skills; strong multitasking abilities
- Fluency in English
- Drive to solve problems and meet goals
- Familiarity with Microsoft Office tools
- Experience in customer service
- Excellent wired internet connectivity and a quiet, distraction-free, secure place to work
Benefits
- Work from home
- All equipment provided
Company Overview
Company H1B Sponsorship