Note: The job is a remote job and is open to candidates in USA. Yessio LLC is a customer sales and professional services company seeking a Customer Service Representative. This role handles customer inquiries, verifies account, banking, and employment information, processes payments, and works to maintain high customer satisfaction through telephone and email correspondence.
Responsibilities
- Perform inbound and outbound calls
- Educate and build rapport with customers
- Consult with customers to answer customer inquiries
- Help setup customer accounts and verify banking and employment information
- Process customer payments
- Excellent service while achieving quality results
Skills
- High School Diploma or GED
- Fluent in English
- Good communication skills
- Cheerful attitude
- Ability to learn new skills
- Generally computer savvy
- Self-motivated to improve skills and add value
- Good attendance and punctuality
- Basic mathematical skills
- Flexible work schedules
- Call Center Hours: Monday Friday from 7:00 am 6:00 pm and rotating every other Saturday 8:00 am 2:00 pm
- Hiring full-time and part-time positions
Benefits
- Remote work available throughout the state of Utah
- Paid training
- Personal recognition for a job well done
- Performance based incentives
- Monthly bonuses
- Company barbeques
- Monthly team motivation contests
- Weekly coaching sessions
- Employee referral bonus program
- Medical insurance
- Dental plans
- Company paid holidays
- Paid time off (PTO) which is earned starting on your 1st day
- Flexible work schedules
Company Overview