Note: The job is a remote job and is open to candidates in USA. AO Globe Life provides life, accident, and supplemental health products to working-class families, labor unions, credit unions, and associations. The Customer Service Representative will build client relationships through virtual Zoom meetings, explain available programs, answer questions, support onboarding, and maintain client communication and records.
Responsibilities
- Meet with clients virtually using Zoom
- Walk individuals and families through available programs
- Answer questions and guide clients through next steps
- Support clients through onboarding and ongoing communication
- Maintain simple digital records and documentation
- Deliver a professional, client-first experience
- Participate in training, coaching, and development sessions
Skills
- Excellent communication skills
- Basic computer knowledge
- Strong work ethic
- Outgoing, fun, and energetic with an upbeat personality
- Time management skills
- Leadership management experience
- Passionate
- Competitive
- Motivated
- Dependable
- Hardworking
- Adaptable
- Flexible
- Trainable
Benefits
- 100% Work from Home
- Paid weekly, based on a suggested schedule for success
- Bonus structured contracts
- Health Insurance Reimbursement
- Life Insurance
- Flexible Schedule
- Retirement Plan
- Renewals
- No cold calling
- Qualified lead program (no cost to you) – We have relationships with 30,000+ groups nationwide with millions of members needing our services
- Conventions and incentive trips
- Production awards
- Advancement based on performance
- Weekly advance and bonuses
- Lifetime renewals
- Benefits (Health Insurance, Life Insurance)
- Union-backed contract
- Mentorship and complete training
- Industry-leading tools and technology access
- Work from home (web conference-based presentations)
Company Overview