Note: The job is a remote job and is open to candidates in USA. AO Globe Life provides supplemental benefits to working families through a fully remote workforce focused on mentorship and service. The company is seeking an entry-level customer service representative to conduct virtual consultations, explain benefit options, guide enrollment, maintain client records, and support team development.
Responsibilities
- Conduct scheduled virtual consultations with individuals and families through Zoom
- Understand client needs and explain available benefit options
- Guide clients through the enrollment process and provide follow-up support
- Maintain organized digital documentation and client records
- Participate in weekly training sessions and team development meetings
- Collaborate with colleagues to share best practices and support team success
Skills
- Strong communicators confident in virtual conversations
- Self-motivated professionals who are organized and goal-oriented
- Service-minded individuals who enjoy helping others
- Candidates comfortable using Zoom and other digital tools
- Individuals who are coachable and eager to grow professionally
- Authorized to work in the United States
- Windows-based laptop or desktop computer with webcam
- Reliable internet connection
Benefits
- 100% remote work environment from anywhere in the United States
- Flexible scheduling designed to support work-life balance
- Pre-qualified client consultations provided — no cold outreach
- Comprehensive training and licensing support
- Health insurance premium reimbursement program
- Monthly and quarterly performance bonuses
- Clear pathways to leadership and professional advancement
- Collaborative team culture focused on mentorship and growth
- Full training
- Mentorship
- Weekly training sessions and team development meetings
Company Overview