Note: The job is a remote job and is open to candidates in USA. AO Globe Life provides supplemental benefits to labor unions, credit unions, and veteran organizations. The company is seeking an entry-level customer service professional to conduct virtual client consultations, explain benefit options, guide enrollment, maintain documentation, and provide ongoing support remotely.
Responsibilities
- Conduct scheduled virtual consultations with clients through Zoom
- Understand client needs and explain available supplemental benefit options clearly and professionally
- Guide individuals and families through the enrollment process step-by-step
- Maintain accurate digital documentation and follow-up communication
- Provide high-quality client service while building long-term relationships
- Participate in weekly training sessions, mentorship programs, and team development meetings
- Deliver ongoing support to ensure a positive and professional client experience
Skills
- Authorized to work in the United States
- Reliable high-speed internet connection
- Windows-based laptop or desktop computer with webcam capability
- Must be physically located within the United States
- Strong communicators with a client-first mindset
- Organized professionals comfortable working independently in a remote environment
- Individuals confident using Zoom and digital communication tools
- Growth-minded candidates motivated by personal and professional development
- Service-oriented professionals who enjoy helping others
- Customer service, consulting, or client-facing experience is helpful but not required
Benefits
- Company-sponsored trips to destinations like Dubai, Mykonos, and Ireland for top performers
- Health insurance reimbursement
- Daily mentorship
- Proprietary software designed to train you effectively and set you up for success
- 100% remote work environment from anywhere in the United States
- Flexible scheduling that supports work–life balance
- Warm client inquiries provided — no cold outreach or prospecting required
- Comprehensive training and licensing support
- Monthly and quarterly performance bonuses
- Equity opportunities for qualifying team members
- Long-term income potential through vested renewals
- Leadership development and advancement opportunities
- Collaborative, mission-driven team culture
- Weekly training sessions, mentorship programs, and team development meetings
Company Overview