Note: The job is a remote job and is open to candidates in USA. Grace Wing LLC connects independent contractors with flexible remote customer support roles for companies in industries including medical, financial, and hospitality services. The Customer Service Agents will handle customer inquiries, troubleshoot technical issues, and ensure customer satisfaction in a remote contract role.
Responsibilities
- The Customer Support Agents will handle day-to-day tasks such as addressing customer inquiries (inbound or outbound phone calls), troubleshooting technical issues, and ensuring customer satisfaction
Skills
- You MUST reside and legally authorized to work in the United States
- Ability to work independently and remotely
- Prior experience in a similar role is beneficial
- You MUST legally authorized to work in the United States and reside in the United States ( excluding •CA, CO, CT, IL, MD, MA, MI, MN, NJ, NY, OR, PA, VT, WA, WI •)
- Own basic required equipment : Windows-based desktop or laptop (no Mac/Chromebook); wired internet connection and USB headset
Benefits
- Flexible remote work arrangement
Company Overview