Note: The job is a remote job and is open to candidates in USA. Vallen is seeking a Customer Dedicated Analyst to perform analytics and statistical modeling on data sets for products and processes. The role identifies trends and opportunities for efficiency and automation, develops reporting and dashboards, and collaborates with business and information technology teams to support decision-making.
Responsibilities
- Develop and maintain advanced Excel reports, including pivot tables, Power Query scripts, dynamic arrays, and complex formulas
- Create, maintain, and improve VBA/macros for process automation
- Collaborate with stakeholders to design Power BI dashboards, interpret DAX measures, and apply data visualization best practices
- Analyze data to identify trends, generate actionable insights, and support decision-making
- Manage and organize data in OneDrive and SharePoint for seamless collaboration
- Communicate complex data findings clearly to non-technical team members
- Balance multiple tasks while maintaining exceptional attention to detail
Skills
- Power BI Development Knowledge: Familiarity with DAX and visualization best practices
- Advanced Microsoft Excel Skills: Pivot tables, Power Query, dynamic arrays, complex formulas
- VBA/Macro Development: Proven expertise in process automation
- Microsoft Power Platform Skills: Power Automate and Power Apps
- Analytical Mindset: Strong problem-solving skills are essential for innovation-driven tasks
- Effective Communication: Ability to explain technical data insights to non-technical audiences
- Attention to Detail: Capable of managing multiple priorities effectively
- Industry Insight: Prior experience in customer operations or related roles
- Experience: Minimum of 2-3 years in a similar role
- Smartsheet Expertise: Experience creating sheets, workflows, and dashboards
- Technical Proficiency: General knowledge of Python, R, or APIs for advanced analysis and automation
- Certifications: Microsoft Office Specialist: Excel Expert or Power BI/Power Platform certifications
- Project Management Understanding: Familiarity with tools like Microsoft Teams
- Industry Insight: Prior experience in customer operations or related roles
Benefits
- Remote work
Company Overview
Company H1B Sponsorship