Note: The job is a remote job and is open to candidates in USA. Veritiv is a leading full-service provider of packaging solutions. The Corporate Accounts Manager - Logistics is responsible for acquiring new Corporate Account customers in the Logistics sector and managing account portfolios while leading cross-functional teams to exceed customer expectations.
Responsibilities
- Build a business development pipeline by engaging with key prospects and current customers to ensure revenue growth
- Maximize sales expansion potential at current accounts and prospects
- Management of account(s) or account portfolios with annual revenues of $20M to $30M
- Formalize strategic account planning and Key Performance Indicator (KPI) setting
- Indirectly lead Field Sales Professionals to achieve desired sales at each customer location against a strategic growth plan
- Collaborate with the field sales organization to ensure KPIs outlined in the contract are met at each Corporate Account location
- Lead direct customer communication, including but not limited to, business reviews, financial analysis, and reporting
- Own the customer relationship at the corporate level and understand all requirements (including but not limited to technical and delivery)
- Negotiate with customers and vendors to establish and maintain favorable contract terms and conditions
- Oversee overall implementation activities of new customer agreements
- Conduct Corporate Account location visits as needed to understand customer pain points and help formulate a value-based selling approach to present to the customer's corporate leadership
- Evaluate, analyze and implement profitable engagements or profit improvement plans
- Perform other related duties as needed
Skills
- 10+ years of related experience in Packaging industry
- Proven prospecting/value creation/selling experience
- Negotiation skills
- Indirect leadership and strategic account planning
- Strong business acumen & analysis
- Growth mindset
- Ability to travel up to 25% (+/-)
- 10-15 years of related job experience
- Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment
- Ability to work quickly and efficiently
- Basic experience of simple office/operational systems
- Excellent verbal, written, people, and diplomacy skills are required
- Experienced practitioner able to work unsupervised
- Experience of interpreting strategy and policy in order to set and deliver objectives
- Experience of planning, managing and organizing resources within short/medium timescales within the overall policy framework
- Strong customer service skills (friendly, courteous and helpful)
- Strong planning and organization skills are required
- Bachelor's Degree Preferred
- Experience with Salesforce.com or other CRM is preferred
Benefits
- Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
- Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
- Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
- Healthcare benefits (including medical, dental, vision, and health savings account)
- Life, AD&D, and disability insurance
- 401k
- Paid time off
- Tuition reimbursement
- Employee assistance program
- Other fringe benefits
Company Overview