Note: The job is a remote job and is open to candidates in USA. PTSОL - Progressive Technology Solutions is hiring a Content Modernization Specialist to support an enterprise-wide knowledge management initiative. The role focuses on transforming existing procedural, policy, reference, and knowledge content into standardized, searchable, structured, user-friendly, and AI-ready knowledge assets while collaborating with stakeholders and supporting content governance, testing, and migration activities.
Responsibilities
- Review, analyze, edit, rewrite, and modernize procedural, policy, reference, and knowledge content
- Collaborate with SMEs, content owners, business teams, and governance stakeholders to validate accuracy and business intent
- Apply established content standards, templates, style guides, metadata, tagging, and taxonomy requirements
- Translate complex business information into clear, concise, accurate, and actionable content
- Apply plain-language and user-centered principles to improve findability, comprehension, and usability
- Conduct content inventories, audits, and gap analyses to identify outdated, redundant, or duplicate content
- Prepare knowledge assets for future content migration and AI-enabled knowledge experiences
- Support testing, validation, QA, remediation, and governance activities
- Track modernization progress and maintain status reporting for assigned content portfolios
Skills
- Experience creating, editing, or managing business, operational, instructional, procedural, or knowledge-based content
- Strong writing, editing, proofreading, and quality assurance skills
- Experience collaborating with SMEs to document business processes and procedures
- Ability to organize complex information into concise, easy-to-understand documentation
- Experience working with content standards, templates, style guides, or governance frameworks
- Strong organizational, planning, communication, and time-management skills
- Ability to manage multiple assignments and meet established deadlines
- Proficiency with Microsoft Word, Excel, PowerPoint, Teams, and SharePoint
- Experience with enterprise content modernization, knowledge management, content migration, structured authoring, metadata, taxonomy, content governance, enterprise search, UX writing, information architecture, AI-readiness, or financial services/regulated enterprise environments
Benefits
- 100% Remote
- Contract position for 3+ months, with possibility of extension
Company Overview