Note: The job is a remote job and is open to candidates in USA. CDW is a technology solutions provider seeking a Consulting Engineer to deliver complex physical security and converged network solutions for clients. The role plans, designs, implements, tests, supports, and troubleshoots systems such as video surveillance, access control, sensors, and third-party integrations while coordinating with customers, partners, sales, and project teams.
Responsibilities
- Perform client consultation: plan, design, implement, and support Physical Security Systems
- Develop and implement the technical architecture and physical design of the network: analyze existing Physical Security Systems and recommend solutions
- Set up, configure, and test Physical Security Systems that include video surveillance, access control, sensors, air quality control, and third-party integrations
- Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems
- Assist Account Managers during the sales process by educating the customer about new technologies in the Physical Security space. Identify and communicate potential opportunities for cross-selling to the sales team
- Assist in the management of projects using CDW's project management methodology. Follow life-cycle-oriented processes and procedures
- Ensure a stable performance environment for enterprise computer applications
- Participate in various IT projects intended to continually improve/upgrade converged network solutions
- Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems
- Serve as a technical point of contact on customer engagement. Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements
- Create and execute test plans to meet project requirements for assigned components
- Manage time and expenses to meet or exceed expectations defined in the Statement of Work
- Provide high-quality content deliverables using the appropriate document templates
- Ensure solution is implemented as designed to the customer’s satisfaction and approval
- Work with Professional Services Managers, Sellers, Project Managers, Partners, and customers to manage expectations and timelines to ensure expectations and commitments are met
- Conducts/leads design workshops for complex designs to meet customer, partners, business, and technical objectives
- Proactively develops plans and activities to avoid problems
- Educates the customer on solution as appropriate throughout the life of the project or service life
Skills
- Bachelor's degree in business, computer science, a related technical degree and 3 years of experience delivering complex technical solutions including planning, development, implementation, and support, OR 7 years total Information Technology experience, to include 3 years of experience delivering complex technical solutions including planning, development, implementation, and support
- Minimum of 2 years of consulting experience
- Minimum of 2 years related experience in infrastructure/network. environments, with some experience in network engineering (hardware and software), network security practices and designing, planning, and implementing LANs and WANs using the latest technology
- Experience in Genetec or Milestone systems engineering experience
- Minimum of one year experience in programming or analytical work
- Ability to work weekends and/or off hours as necessary to meet clients' needs
- Ability to travel between 25% to 50%
- Ability to effectively communicate with clients
- Physically able to lift to 30 pounds of equipment
- Attention to detail on inventory and logistics is important
- Axis Certified Professional Certification, a plus
- Genetec Security Center Omnicast and Synergis Certificates, a plus
- Milestone Certified Integration Technician Certificate, a plus
- Meraki MV Experience, a plus
- Verkada Experience, a plus
- Video Surveillance System Implementation Experience, a plus
- Access Control System Implementation Experience, a plus
- Environmental Sensor Implementation Experience, a plus
- IoT Device Implementation Experience, a plus
Benefits
- Annual bonus target of 10% subject to terms and conditions of plan
Company Overview
Company H1B Sponsorship