Note: The job is a remote job and is open to candidates in USA. ISN is a government contractor that delivers mission-critical solutions for federal agencies. The company is seeking a Program Manager to oversee a government contract involving residential mortgage servicing activities, manage staff and project operations, ensure contractual and security compliance, and support government agency objectives.
Responsibilities
- Ability to recruit and interview, lead, manage, train, and evaluate staff, and recommend program improvements
- Utilize information technology systems provided by either the client or developed by the organization for mortgage servicing, reporting, etc
- Ability to manage project lifecycles, schedules, and budgets, along with proficiency in contract administration
- Deliver positive results to the government agency by providing the resources and support required to succeed in a secure, production focused environment
- Demonstrate strong leadership to ensure the program is compliant with contractual performance standards, defined processes, and all security requirements
- Prepare reports as needed and submit contract deliverable reports
- Work collaboratively with all levels of company leadership, operations, program support, and the government agency
- Provide guidance and mentorship to program and management staff regarding employees, program changes, and workload concerns
- Manage surge capacity with the workload as needed
Skills
- Bachelor's degree in a related field (public administration, business management, finance, accounting, economics) from an accredited institution
- Minimum of seven (7) years documented relevant experience in residential mortgage servicing management, escrow and taxes, loss mitigation, default, and risk management
- Minimum of five (5) years documented relevant experience with knowledge of government Federal Acquisition Regulations (FAR)
- Must possess exceptional attention to detail, strategic thinking, and clear communication abilities to align contractor performance with agency missions
- Good analytical and problem-solving skills, as well as excellent verbal and written communication skills, and ability to communicate and collaborate with Government contracting representatives
Benefits
- Comprehensive Medical Coverage with Prescription Benefits
- Dental Insurance
- Flexible Spending Accounts (FSA)
- Company-Paid Short-Term & Long-Term Disability
- Company-Paid Basic Life Insurance
- 401(k) Retirement Plan
- Paid Time Off beginning on your first day of employment
- Professional growth and leadership development opportunities
Company Overview