Note: The job is a remote job and is open to candidates in USA. HealthCheck360 is seeking a customer-focused Condition Management Account Coordinator to support participants in its Condition Management Program. The role involves handling inbound and outbound calls, responding through email and online messaging, and accurately documenting participant communications.
Responsibilities
- Answer participants inquiries
- Assist participants via email and online messaging
- Accurately document participant communications
Skills
- We are seeking individuals with strong customer service skills that can perform well individually and in a team environment
- Specific Skills: * Strong verbal and written skills
- * Detail oriented
- This role is perfect for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, health coaches, LPN, CNA, Medical Assistants, or individuals with a background in customer service who are looking to make a meaningful impact behind the scenes
Benefits
- Most Benefits start Day 1
- Medical, Dental, Vision Insurance
- Flex Spending or HSA
- 401(k) with company match
- Profit-Sharing/ Defined Contribution (1-year waiting period)
- PTO/ Paid Holidays
- Company-paid ST and LT Disability
- Maternity Leave/ Parental Leave
- Subsidized Parking
- Company-paid Term Life/ Accidental Death Insurance
Company Overview