Note: The job is a remote job and is open to candidates in USA. UST is a technology transformation company that helps clients create innovative, human-centered solutions. The Compliance Modernization Platform Operations Leader will lead the platform’s operational strategy, governance, and execution, translating regulatory requirements into business processes, technology solutions, and measurable compliance outcomes. The role will drive platform adoption, continuous improvement, cross-functional alignment, client governance, and compliance automation across Compliance, Business, IT, and Operations.
Responsibilities
- Own the day-to-day operations, governance, and performance of the Compliance Modernization Platform
- Lead cross-functional teams to translate new regulatory requirements into actionable business and technology initiatives
- Oversee regulatory intake, impact assessments, prioritization, and execution across business functions
- Drive platform growth, adoption, operational excellence, and continuous process improvement through standardized workflows and best practices
- Manage platform releases, feature enhancements, user acceptance testing (UAT), and production readiness
- Establish and monitor KPIs, dashboards, and executive reporting to measure compliance, operational performance, and business value
- Partner with Client's Compliance, Legal, Business, Product, and Technology leaders to ensure enterprise alignment and timely implementation
- Govern platform data quality, audit readiness, documentation, and end-to-end traceability from regulation to implementation
- Provide oversight of AI-enabled compliance automation initiatives, ensuring appropriate governance, human oversight, and measurable efficiency gains
- Identify operational risks, dependencies, and resource needs while driving issue resolution and continuous optimization
- Support internal and external audits by ensuring accurate documentation, reporting, and evidence management
- Foster a culture of innovation, accountability, and continuous improvement while mentoring platform operations and business analysts
- Serve as the primary operational liaison and trusted advisor to clients, fostering strong executive relationships and ensuring successful platform adoption and long-term satisfaction
- Lead client governance meetings, operational reviews, and strategic planning sessions to align platform capabilities with evolving business and regulatory priorities
- Partner with clients to identify opportunities for process optimization, platform enhancements, and expanded business value
Skills
- At least 10 years of experience in Healthcare Operations
- At least 5 years' experience in compliance
- Business Operations
- Process Improvement
- Resource Management
- Customer Satisfaction
- Service Delivery
- Stakeholder Management
Benefits
- Full-time, regular employees accrue a minimum of 10 days of paid vacation per year
- Full-time, regular employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- Full-time, regular employees receive 10 paid holidays
- Full-time, regular employees are eligible for paid bereavement leave and jury duty
- Full-time, regular employees are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching
- Full-time, regular employees and their dependents residing in the US are eligible for medical, dental, and vision insurance
- Company-paid basic life insurance for full-time, regular employees
- Company-paid accidental death and disability insurance for full-time, regular employees
- Company-paid short- and long-term disability benefits for full-time, regular employees
- Regular employees may purchase additional voluntary short-term disability benefits
- Regular employees may participate in a Health Savings Account (HSA)
- Regular employees may participate in a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines
- Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- Part-time employees are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching
- Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- Full-time temporary employees are eligible to participate in the Company’s 401(k) program with employer matching
- Full-time temporary employees and their dependents residing in the US are eligible for medical, dental, and vision insurance
- Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws
Company Overview