Note: The job is a remote job and is open to candidates in USA. Artemis ARC is seeking a Communications Specialist/Technical Writer to support the Department of Veterans Affairs' Specialty Care Program Office. The role involves planning, writing, and editing communication content for various audiences, ensuring alignment with VA standards, and translating complex information into clear documentation.
Responsibilities
- The Communications Specialist/Technical Writer plans, writes, and edits content for internal and external audiences to keep SCPO leadership and stakeholders informed of program developments, initiatives, and updates
- This includes drafting executive correspondence, briefings, talking points, and scripts for SCPO leadership; developing communication plans and strategies to support program milestones, events, and cross-team initiatives; and researching, writing, and editing newsletters, fact sheets, frequently asked questions (FAQs), reports, and web content
- The role ensures all content aligns with applicable VA documentation standards, including the VA Documentation Style Guide, plain language requirements, and Section 508 accessibility standards
- The Communications Specialist/Technical Writer also gathers, analyzes, and composes technical information required for user manuals, training materials, installation and administrator guides, proposals, reports, and other program deliverables developed in support of SCPO's program, data, budget, and automation initiatives
- The incumbent also edits functional descriptions, system specifications, standard operating procedures (SOPs), and other technical documents to ensure accuracy, consistency, and proper use of technical or healthcare terminology to translate complex technical and clinical information into clear, readable content usable by both technical and non-technical SCPO stakeholders
Skills
- Bachelor's degree in Communications, English, Journalism, Technical Writing, or related field
- 4+ years of experience in communications, technical writing, or editing, preferably supporting federal or healthcare programs in the development of communications plans and strategies to support program messaging, events, and stakeholder engagement
- Experience writing and editing materials such as reports, newsletters, briefings, fact sheets, training materials, user manuals, and guidebooks
- Strong experience with computer-based systems and Microsoft Office Suite - Capable self-starter with strong attention to detail, able to manage multiple concurrent writing and editing assignments
- Experience translating complex technical, clinical, or regulatory information into clear, plain language content for technical/clinical and non-technical/clinical audiences
- Familiarity with VA documentation, branding, plain language, and Section 508 accessibility standards
- Experience supporting VA/VHA and/or other federal health agencies
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