Note: The job is a remote job and is open to candidates in USA. SAIC is a mission integrator providing technology and innovation solutions across defense, space, intelligence, and civilian markets. The company is seeking a Cloud GIS Administrator/Engineer to administer high-availability ArcGIS Enterprise platforms in AWS and other cloud environments, while designing and maintaining infrastructure, automation, and CI/CD pipelines. The role also involves troubleshooting, security and compliance support, documentation, stakeholder collaboration, and ticket-based operations.
Responsibilities
- Administer, configure, and optimize ESRI ArcGIS Enterprise on Windows, Linux, and Kubernetes in cloud-hosted environments
- Support and enhance ArcGIS Enterprise architectures on EC2 and containerized (Kubernetes) deployments
- Work in a ticket-driven support model (e.g., Jira), handling requests, incidents, and changes for federal geospatial hosting customers
- Serve as technical lead for cloud infrastructure design, deployment, and maintenance (AWS, Azure, or other major clouds) for resilient, scalable GIS workloads
- Implement and maintain IaC solutions (e.g., Terraform/Terragrunt) for automated provisioning and configuration of GIS and supporting components
- Design, implement, and support CI/CD pipelines (e.g., GitHub Actions, GitLab CI) for ArcGIS Enterprise configurations, custom extensions, and infrastructure
- Support and enhance ArcGIS for Kubernetes deployments, including cluster configuration, scaling, monitoring, and troubleshooting
- Collaborate with cloud and security teams to meet federal security and compliance requirements
- Troubleshoot complex issues across application, OS, network, and cloud layers; perform root cause analysis and long-term remediation
- Create and maintain documentation (architectures, SOPs, runbooks, configuration baselines)
- Work with internal and client stakeholders to gather requirements, propose solutions, and implement changes under formal change management
- Participate in on-call or after-hours maintenance windows as required
Skills
- Bachelor's degree in Computer Science, Information Systems, GIS, Engineering, or related field; or 4 additional years of related experience in lieu of degree
- 5+ years administering ESRI ArcGIS Enterprise in production, including: ArcGIS Server, Portal for ArcGIS, ArcGIS Data Store, and related components
- Administration on both Windows and Linux
- 3+ years as a Cloud Engineer with at least one major provider (AWS, Azure, GCP), including: Provisioning and managing compute, storage, and network resources
- Implementing monitoring, logging, and backup for cloud-hosted workloads
- Demonstrated familiarity with IaC (e.g., Terraform, Terragrunt, CloudFormation, ARM) and ability to design and maintain production IaC solutions
- Familiarity with CI/CD pipelines (e.g., GitHub Actions, GitLab CI, Jenkins, Azure DevOps), including integration of source control, testing, and deployment
- 2+ years with Kubernetes (preferably production), including: Cluster configuration, management, and troubleshooting
- Deploying and managing containerized applications
- Experience in ticket-based support environments (e.g., Jira, ServiceNow) managing incidents, service requests, and changes
- Strong understanding of network fundamentals (DNS, load balancing, firewalls, VPCs, routing) for cloud-hosted applications and ArcGIS Enterprise
- Ability to work independently, self-directed, managing multiple priorities and deadlines
- Strong written and verbal communication skills for both technical and non-technical stakeholders
- Hands-on deployment, administration, and troubleshooting of ArcGIS Enterprise on Kubernetes
- Knowledge of ArcGIS for Kubernetes architecture, scaling, and operational best practices
- Production use for complex, multi-environment cloud infrastructure
- Experience with module design, state management, and integrating IaC with CI/CD
- Git workflows (branching, pull requests, code reviews)
- Implementing GitHub Actions or GitLab CI for infrastructure and application deployments
- Designing/supporting AWS architectures, private/public subnets, security groups/NSGs, peering, and performance optimizations
- Designing scalable, highly available ArcGIS Enterprise for federal or large enterprises
- Integrating ArcGIS Enterprise with external identity providers, databases, and application stacks
- Experience with incident, change, and problem management
- Familiarity with workflows, dashboards, and reporting for queues and SLAs
- AWS Certified Solutions Architect or AWS Certified DevOps Engineer
- Microsoft Azure Solutions Architect Expert
- Esri certifications in geospatial administration or management
Benefits
- Remote work arrangement
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