Note: The job is a remote job and is open to candidates in USA. Acrisure Cyber Services is seeking a Cloud Engineer to design, deploy, optimize, and manage enterprise virtual desktop infrastructure. The role administers Azure Virtual Desktop and related tools, improves desktop performance and security, and collaborates with security, networking, and helpdesk teams.
Responsibilities
- Azure VDI Administration: Administer, configure, monitor, and scale Azure Virtual Desktop (AVD) and Windows 365 environments
- Nerdio Management & Automation: Utilize Nerdio Manager for AVD to automate host pool scaling, auto-healing, image deployments, and resource optimization
- FSLogix Profile Engineering: Design, deploy, configure, and troubleshoot FSLogix profile containers (profile and Office redirs), resolving sign-in delays, corruption, and performance bottlenecks
- Image Management: Build, patch, test, and maintain golden/master images for Windows 10/11 multi-session and single-session hosts
- Level 3 Troubleshooting & Incident Response: Diagnose and resolve complex production incidents regarding session host connectivity, authentication (Entra ID / Active Directory), and application delivery
- Security & Compliance: Enforce security baselines, endpoint compliance, Conditional Access policies, and Microsoft Defender for Endpoint integrations across VDI sessions
- Documentation: Maintain clear architectural diagrams, standard operating procedures (SOPs), root-cause analysis (RCA) logs, and knowledge-base articles
Skills
- Excellent written and oral communication skills
- 3+ to 5+ years of hands-on experience in systems or cloud engineering, with at least 2+ years specialized in Azure Virtual Desktop (AVD), Nerdio, and FSLogix
- Deep understanding of Azure Resource Manager (ARM), virtual networking, Entra ID (Azure AD), AD DS, and hybrid identity
- Demonstrated history of job stability
- Accountability – You are reliable and take responsibility for the tasks assigned to you
Benefits
- Remote
- Learning, growing, and mentoring
- Company sponsored events at your location
Company Overview