Note: The job is a remote job and is open to candidates in USA. Liberty Dental Plan is a healthcare organization seeking a Clinical Operations Analyst to support and enhance clinical operations. The role analyzes clinical and operational data, improves workflows, coordinates projects, and provides insights and recommendations to clinical leaders and cross-functional stakeholders.
Responsibilities
- Analyze clinical and operational data to identify trends, findings, risks, and opportunities for improvement
- Develop and deliver routine and ad hoc reports for clinical leadership
- Track key performance indicators (KPIs) and provide actionable insights that support data-driven decision-making
- Review data for accuracy and help ensure reporting integrity and reliability
- Prepare executive-level presentations, project updates, and stakeholder communications
- Provide recommendations that support organizational and clinical objectives
- Evaluate clinical workflows and operational processes to identify efficiency improvements
- Support implementation of new processes, tools, and operational initiatives
- Participate in User Acceptance Testing (UAT) and validation activities for clinical system enhancements and implementations
- Assess system effectiveness and recommend process or workflow improvements
- Document and maintain standardized procedures, workflows, and best practices
- Create and update documentation that supports onboarding, training, and operational excellence
- Coordinate initiatives, monitor progress, and identify potential risks or delays
- Recommend solutions and mitigation strategies to support successful project outcomes
- Facilitate meetings, project discussions, and regular stakeholder touchpoints
- Serve as a liaison between clinical teams and operational leadership
- Provide consultative support and guidance to clinicians and business partners
- Foster collaboration across departments to ensure alignment on goals and initiatives
Skills
- Bachelor's degree in Healthcare Administration, Business Administration, Risk Management, or a related field, or an equivalent combination of education and experience
- Minimum of 2 years of experience in healthcare operations, compliance, oversight, analytics, or a related environment
- Knowledge of State Medicaid programs
- Strong analytical skills with the ability to interpret data and identify trends, opportunities, and areas for improvement
- Excellent organizational skills with the ability to manage multiple priorities and deadlines
- Strong written and verbal communication skills
- Ability to exercise independent judgment and influence stakeholders without direct authority
- Advanced proficiency with Microsoft Excel, PowerPoint, and Word
- Strong critical thinking and problem-solving abilities
- We are unable to hire or allow employees to work outside of the United States
- No relocation assistance or sponsorship available at this time
- Dental industry experience
- Knowledge of CDT dental procedure codes
- Experience creating presentations for executive and senior leadership audiences
- Project management experience
- Experience supporting clinical operations or healthcare process improvement initiatives
Benefits
- Savings options to help you reach your financial goals.
- Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.
- Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
- 100% employer-paid dental coverage for employees and eligible dependents.
- Vision insurance with low-cost premiums for employee-only coverage and dependents.
- Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.
- Flexible Spending Accounts for healthcare and dependent care expenses.
- Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.
- Long-term disability coverage.
- Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
- Employee Assistance Program (EAP) to support mental health and well-being.
- Generous vacation and sick leave policies, with the ability to roll over unused time.
- 10 paid company holidays.
- Tuition reimbursement for eligible educational expenses.
- Remote or hybrid work options available for various positions.
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