Note: The job is a remote job and is open to candidates in USA. Connecticut Innovations is Connecticut’s strategic venture capital arm supporting a portfolio of innovative companies, including UltraSight, an AI-powered cardiac ultrasound company. UltraSight is seeking a Clinical Implementation Manager to lead medical technology deployments from readiness through installation, training, and site handoff while coordinating product, engineering, clinical, IT, biomed, and commercial teams. The role also develops scalable deployment processes, manages site readiness and integrations, and captures field feedback for product planning.
Responsibilities
- Own the end-to-end deployment lifecycle for each site — from internal readiness through installation, training, and handoff to the account team
- Project-manage each activation across product, engineering, clinical education, IT, and biomed to a defined timeline and go-live date
- Identify hardware requirements for each site; place orders directly with suppliers, track shipment status, communicate expected delivery to site contacts, and confirm receipt prior to scheduling installation
- Conduct an on-site walkthrough at each new site to verify hardware, software, and connectivity are in order before clinical go-live
- Support pre-sale technical conversations with hospital IT and biomed stakeholders as needed to assess site readiness and set accurate expectations before contract close
- Deliver a complete handoff to the assigned account manager at activation, including installation confirmation, any outstanding items, and site-specific notes
- Track deployment readiness across all active sites and escalate any risks that could affect go-live timelines
- Apply UltraSight’s tiered activation model (Alpha, Beta, Limited Release, General Availability) to determine the right level of support and site selection for each product stage
- Participate in the cross-functional pilot team for early-stage deployments — the working group connecting account management, clinical education, product, and engineering during active pilots
- Capture and route field feedback from sites: distinguish product bugs from feature requests, assign severity, and surface deployment risks into release planning conversations
- Lead site-side IT and biomed coordination for each deployment: pre-installation checklist, network readiness, integration with existing imaging infrastructure where applicable, and completion of cybersecurity and vendor assessment requirements
- Draw on a standardized library of completed security assessments to streamline the credentialing process at each new hospital
- Navigate hospital access, procurement, and credentialing requirements independently, anticipating delays and building mitigation into the project plan
- Build and continuously refine the deployment playbook — the checklists, templates, timelines, and activation standards that will scale from a handful of sites today to hundreds over the next two years
- Support the evaluation, selection, and implementation of procurement software to systematize purchase orders, supplier management, and order tracking as deployment volume grows
- Maintain deployment records, lessons-learned logs, and activation documentation across the portfolio
- Generate license keys and submit license requests to the Quality team at site activation; send product version notifications to customers via the CRM
Skills
- • 8 + years in medical technology implementation, field deployment, or clinical operations — direct experience activating sites in a hospital or health system environment
- • Bachelor's degree required; Business, Engineering, Healthcare Administration, or related field
- • Demonstrated ability to project-manage multi-stakeholder hospital deployments: IT, biomed, clinical, and administrative coordination
- • Experience with medical device IT integration — network requirements, cybersecurity assessments, and vendor credentialing processes
- • Comfortable operating on alpha and beta products in real clinical environments; able to triage field issues, distinguish bugs from feature requests, and escalate appropriately
- • Strong organizational skills and follow-through under time pressure; able to manage multiple concurrent activations across different sites and product tiers
- • Excellent interpersonal skills — credible and effective with hospital IT directors, clinical educators, biomed technicians, and commercial account managers alike
- • Willingness and ability to travel domestically up to 50% for on-site deployments
- • Experience with cardiac ultrasound, echocardiography, or point-of-care imaging workflows
- • Background in software-driven medical devices or digital health tools
- • Familiarity with Impella or other hemodynamic monitoring device ecosystems
- • Experience building or scaling an implementation function at a growth-stage company
- • PMP or equivalent project management certification a plus
Benefits
- Performance bonus
- Equity participation
- Comprehensive health benefits
- 401(k) with company match
- Personal leave policies
Company Overview