Note: The job is a remote job and is open to candidates in USA. Bluesight is seeking a Clinical Diversion Advisor to help hospital pharmacy teams get the most out of its ControlCheck and Diversion solutions. The role guides customers through clinical best practices, workflow optimization, training, and analytics to strengthen diversion prevention efforts.
Responsibilities
- Partner with customers during and post-implementation to ensure they are successfully leveraging ControlCheck to identify diversion trends and improve internal workflows
- Attend customer meetings to review clinical workflows and analytics, enabling teams to interpret data, identify risks, and implement best practices for diversion prevention
- Deliver targeted clinical training and consultation to deepen customer understanding of how Bluesight products integrate with their daily operations
- Support top customers during Executive Business Reviews (EBRs) and other strategic discussions focused on optimizing diversion detection and prevention
- Own all aspects of the Diversion Collective, including planning, execution, speaker coordination, and post-event engagement to build a thriving clinical user community
- Collaborate with internal teams to align clinical insights with customer goals, product enhancements, and training resources
- Maintain up-to-date clinical training materials and documentation to ensure consistent, high-quality customer education
- Act as a trusted clinical advisor, representing the voice of the customer and driving continuous improvement in both training and product use
- Provide backup support for Case Review & Triage (CRT) for legacy Protenus customers, maintaining cadence, ensuring adherence to SLAs, and proactively identifying and escalating potential risks
Skills
- You're a strong communicator and facilitator who enjoys helping customers apply clinical and analytical insights to real-world challenges
- You thrive at the intersection of healthcare, technology, and education
- You're organized, collaborative, and comfortable engaging with both hospital leadership and frontline users
- You're passionate about supporting better outcomes in patient safety and diversion prevention
- 5+ years of experience as a hospital pharmacist
- 3+ years of experience with hospital drug diversion programs
- 3+ years of experience in training or onboarding customers on software or clinical tools
- Proven ability to analyze and interpret clinical data to inform workflow or process improvements
- Strong presentation, facilitation, and written communication skills
- Experience with ControlCheck or similar healthcare technology preferred
Benefits
- Unlimited vacation days
- Generous insurance coverage
- 401k program with a company match
- Remote work, with in-person meeting attendance required
- Room to grow and opportunities to take initiative
- Fun, collaborative culture
Company Overview
Company H1B Sponsorship