Note: The job is a remote job and is open to candidates in USA. Northeast Family Services is seeking a Clinical Data and Quality Coordinator to support its operations and quality assurance team. The role manages EHR-related projects, productivity reporting, KPI and quality assurance plan development, data analysis, compliance monitoring, training, and workflow improvement while working remotely from an approved state.
Responsibilities
- Collaborate with QA Manager to review, quality check, and clean data sets
- Provide a high level of attention to detail and consultative service skills with interactions of staff
- Participate in development of training plans for data utilization
- Acts as project coordinator for all Clinical Quality related projects such as establishing KPIs, Quality Assurance Plans, monitoring, and reporting on compliance
- Responsibility for problem solving, assessing processes and issues, and collaborating with staff and providers to develop solutions resulting in efficient and functional workflows for end users of our software application
- Identifies, assesses, troubleshoots EHR related issues as they occur, and sees through to full resolution
- Coordinate documentation and training
- Maintains proper user control by adding and deactivating users and updating credentials as necessary
- Maintains confidentiality of all patient/client and employee information
- Collaborates with Program Directors to disseminate and review data as required
- Participates in agency meetings and in-services. Completes staff training as required
- Other duties as assigned
Skills
- High School Diploma or equivalent
- Minimum 2 years of experience with data analytics
- Experience in supporting behavioral health programming
- Extensive knowledge of and experience with various computer programs including Word, Excel, and Outlook
- Excellent communication skills
- Ability to formulate positive collaborative relationships with the program managers and staff
- Ability to work remotely and must reside in RI, MA, NH, or NY
- Minimum 2 years of (EHR) Electronic Health Records technical support, training, and administration experience preferred
- SQL experience is a plus!
Benefits
- This is a remote position, but must reside in RI, MA, NH, or NY.
- Health, Dental & Vision
- 3 weeks paid vacation
- 11 Paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)
- Generous sick time including mental health days
- 401k retirement plan with up to 4% match
- Voluntary short and long-term disability
- Voluntary Life Insurance
- Mileage reimbursement
- Longevity award - Monetary bonus and a vacation day annually
- Company provided laptop and cell phone
- Opportunity for professional growth
- Supervision for licensure provided
- Tuition Reimbursement
- Personal cell phone discount
Company Overview