Note: The job is a remote job and is open to candidates in USA. Hobbs Madison, Inc. is a consulting firm focused on business and technology solutions for the financial services industry. The Business Analyst - Data will support data projects for a large-scale financial institution by designing and documenting business processes, creating implementation playbooks, developing monitoring dashboards, and coordinating conversion support plans.
Responsibilities
- Process Design and Documentation laying out new business and technical processes based on new system capabilities and functionality
- Creating Playbooks for workstreams across the banking centers, call centers and the operational and administrative teams to ensure all process steps, dependencies and interdependencies across systems and business units for the conversion implementation
- Design dashboards to ensure appropriate line of business support monitoring and reporting, mapping out new ways to digitize customer-facing functions and delivering high-quality service through automation
- Prepare documentation to outline line of business roles and responsibilities in mock / dress rehearsal conversion implementation activities
- Document the bank associate conversion support plan, timeline and dependencies outlining the resources and skill sets required to provide the proper level of support
Skills
- An ideal candidate will have 5+ experience as a Business Analyst with a financial services provider, or with a consulting firm serving the financial services industry
- You will have a strong background in business process and systems design, ideally with one or more large financial services clients
- Excellent communication skills for business interviewing and collaborative design sessions with client teams
- Strong knowledge of Data Systems in Financial Institutions
- Strong Power Point, Word, Excel and Visio skills
- Adept at creating process flow diagrams in Visio
- Skill with Business Process assessment, current state / target state analysis and mapping
- Experience with bank related systems
- Working knowledge of Share Point, and Jira
Benefits
- Remote work arrangement
- Full-time employment
- Possibility of some travel
Company Overview