Note: The job is a remote job and is open to candidates in USA. TransUnion is seeking a Client Value Executive - Financial Services to serve as a trusted advisor and support client satisfaction, product implementation, and revenue growth. The role partners with client executives and cross-functional teams to drive product adoption, resolve client issues, and identify upsell and cross-sell opportunities.
Responsibilities
- Partner with Client Executives to manage and grow client relationships, ensuring a high level of customer satisfaction and retention
- Support business development efforts by collaborating with Industry Executives, product teams, and cross-functional partners to identify and advance sales opportunities
- Drive product adoption and implementation, serving as a key point of contact for clients to resolve issues, address usage gaps, and deliver ongoing support
- Expand revenue through upsell and cross-sell opportunities while capturing client feedback, maintaining Salesforce data integrity, and coordinating reporting and account support activities
Skills
- * 2+ years of sales and account management experience, with a proven ability to build relationships and deliver exceptional service to business clients
- * Strong business acumen, problem-solving, and project management skills, with the ability to take ownership of deliverables and successfully resolve client and account issues
- * Experience collaborating across matrixed organizations, leveraging internal partnerships and resources to support customers and drive business outcomes
- Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future
- * Bachelor's degree in business or related field is preferred
- * Preferred background in Financial Services, Salesforce, and data-driven insights, with the ability to effectively communicate TransUnion's value proposition and business impact
Benefits
- This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
- Day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options.
- Spousal, domestic partner, and other eligible dependent coverage is available on select plans.
- Tax-advantaged HSA and FSA accounts.
- Company-paid basic life and AD&D insurance.
- Optional voluntary life and AD&D insurance for you and your family.
- Short- and long-term disability coverage.
- Optional legal plan.
- Pet insurance.
- Travel accident coverage.
- Adoption assistance.
- Fertility planning coverage.
- Caregiver support.
- Dependent Care FSA with possibility of an employer match.
- Complimentary Care@Work membership.
- Up to 12 weeks of paid parental leave with eligibility for a gradual return.
- 401(k) with employer match.
- Employee Stock Purchase Plan (ESPP).
- Financial wellness resources.
- Career coaching.
- Optional long-term care insurance.
- Tuition reimbursement.
- Flexible time off for exempt employees or paid time off for nonexempt employees.
- Up to 12 paid holidays per year.
- Commuter benefits.
- Employee discounts.
- Charitable gift matching.
- Paid volunteer time off.
- Corporate volunteer events.
- 24/7 support including professional therapy, coaching, and emotional well-being programs.
- Guided meditation and resources that support physical, mental, social, and financial wellness.
- This position is eligible for both base pay and commission earnings. TransUnion commission targets are generally 20% – 50% of base salary and may vary based on position.
- Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.
Company Overview