Note: The job is a remote job and is open to candidates in USA. Jacobs is hiring a Client Account Manager to help shape and implement growth and sales strategy for its Department of Navy clientele, primarily NAVFAC. The role focuses on client relationships, business development and capture, proposal development, and successful delivery of facilities and infrastructure work.
Responsibilities
- Represent Jacobs to the client in a positive, relationship-oriented, solutions-delivery approach by leveraging the depth and breadth of Jacobs’ capabilities
- Advocate on the client's behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our investment and market growth
- Facilitate creation of deep, personal, valuable client relationships between Jacobs personnel and client personnel (management, technical, functional, delivery) to facilitate positive working atmospheres, and to broaden the firm’s understanding of underlying client objectives at the appropriate levels
- Develop trust and credibility with clients by engaging in business discussions to understand key drivers to best align our solutions with client’s needs
- Identify and prioritize business opportunities that lead to consistent growth for the Firm
- Assess project and program requirements, while developing and recommending a sound approach to meet the needs of the project and client
- Actively lead and engage with capture teams to influence sales process discipline, win strategy, and value proposition for proposal development, interviews, and presentations
- Coordinating with subcontractors and other teaming partners, identifying and engaging with new companies, and creating the best teams to improve client support and strengthen our commercial position
- Coordinate and facilitate Go/No Go decisions and help develop required sales costs aligned with opportunity potential and return on investment objectives
- Identify, coordinate, and lead capture teams and actively manage and shape proposal development for Federal contracts
- Lead the development of opportunity fee proposals and coordinate with discipline leadership for input
- Participate in negotiations with the client
- Secure management commitment and influence/attract key staff for pursuits
- Partner with Operations Teams to ensure successful execution and delivery to the client. This informal client feedback and working with delivery teams to ensure client requirements for work product, value, and SB goals are met and to create strong Trusted Advisor relationship
- Represent Jacobs at conferences, symposiums, seminars, and workshops to actively engage with the client
- Develop a deep understanding of the competition for this client market
- Identify higher levels of client engagement for executive sponsors
- Develop and deliver on client specific strategy, business plan and KPIs
Skills
- Bachelor of Science or Engineering or equivalent
- United States Citizenship
- 10+ years of relevant DOD/NAVFAC business development and/or project delivery and program management experience, with an emphasis in AE design and construction programs
- Existing relationships across the Department of Navy client portfolios
- Existing knowledge of DOD design and construction requirements and standards
- Existing security clearance
- PE License
- Master's degree
Benefits
- Medical, dental, vision, and basic life insurance
- A 401(k) plan
- Ability to purchase company stock at a discount
- Eligible employees may enroll in a deferred compensation plan or the Executive Deferral Plan
- Unlimited U.S. Personalized Paid Time Off (PPTO) for full-time salaried/exempt employees
- Seven paid holidays
- Caregiver leave
- Certain roles may be eligible for merit increases, performance discretionary bonus, and stock
- Hybrid working policy, allowing employees to split their work week between Jacobs offices/projects and remote locations
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