Note: The job is a remote job and is open to candidates in USA. Michigan Medicine is a healthcare organization providing clinical, educational, research, and technology services. The MiChart Billing Team is seeking a Business Systems Analyst to support the Epic electronic medical record billing applications through issue resolution, enhancements, maintenance, workflow development, upgrades, testing, and project work.
Responsibilities
- Under minimal supervision, lead the planning, design, development, implementation, maintenance, and evaluation of MiChart (Epic) workflows
- Perform analysis of department and end-user business needs, document requirements, and translate requirements into proper system specifications. Analyze business workflows and system needs for new features and enhancements. Document current workflow processes and collaborate with users to identify, define, and document process improvement options and alternatives
- Participate in software upgrade projects of varying complexity. Review release documentation, analyze new functionality, and conduct any subsequent build, testing, and user validation
- Analyze, compare, and evaluate various courses of action to determine the best path forward for our team and customers
- Collect information regarding potential system enhancement needs
- Develop and document project team procedures for implementing system changes and other tasks
- This position has the authority to make independent decisions on matters of significance, free from immediate direction, within the scope of responsibilities
- Participate in change control processes and procedures
- Participate in training and work with end users
- Work with internal (MiChart/HITS) and external teams (Epic and other third parties) on integrated issues and configuration
- Coordinate the life cycle of a change (design, build, test, educate, communicate) and maintain complete documentation within ServiceNow
- Assist other ACs with functionality in which you are the knowledge owner
- Obtain and maintain Epic Hospital Billing, Professional Billing, Claims, and/or Reimbursement Contracts proficiency by completing necessary projects and/or exams
Skills
- * Bachelors degree or equivalent combination of education and experience
- * 5+ years of IT-related experience supporting hospital electronic health record systems, with a focus on billing
- * Bachelors degree or equivalent combination of education and experience
- * 2-3 years of IT-related experience supporting hospital electronic health record systems, with a focus on billing
- * Epic Hospital Billing, Professional Billing, Claims, and/or Reimbursement Contracts certification or proficiency
- * Previous experience working at an Academic Medical Center
- * Knowledge of Hospital and/or Professional Billing workflows, and Epic Charge Router build
- * Experience implementing Epic functionality, supporting upgrade processes and Nova note review
- * Experience with Epic security and access management
Benefits
- Comprehensive training and career development opportunities
- Generous retirement savings plans
- Ample paid time off
- A wealth of family care support
- The opportunity to negotiate alternative work schedules and remote/on-site arrangements to support work-life balance
Company Overview