Note: The job is a remote job and is open to candidates in USA. SAP is a global enterprise application software and services company helping organizations across industries operate more efficiently through ERP, analytics, intelligent technologies, and business applications. The Business Processes Chief Consultant will lead customer Industry AI innovation engagements, define and deliver high-value AI use cases, build reusable industry assets, and shape SAP’s AI practice and go-to-market direction. The role also requires C-suite co-innovation, thought leadership, enterprise transformation expertise, and mentorship of senior colleagues.
Responsibilities
- Lead customer innovation engagements: Run discovery workshops and FDE-style boot camps with business and IT stakeholders to surface, qualify, and prioritize Industry AI opportunities capable of fundamentally transforming how customers operate and grow
- Define high-value Industry AI use cases: Translate business challenges into implementable AI solutions — applying AI tools in the definition process itself to sharpen requirements, agent architecture, KPIs, and quantified value metrics
- Own the end-to-end lifecycle: Drive use cases from discovery to deployment — defining requirements, building prototypes and acceptance criteria, partnering with engineering throughout, and validating business outcomes
- Deliver value rapidly: Apply a fast, iterative model that puts measurable customer value in production within weeks, not quarters
- Build the Industry AI portfolio: Turn customer learnings into industry-specific AI assets and accelerators — with documented financial and operational value, reusable across SAP globally
- Champion thought leadership and C-suite co-innovation: Represent SAP's Industry AI vision in executive forums and industry conferences, and lead strategic co-innovation at the C-suite level to shape customers' multi-year transformation agendas
- Mentor and elevate colleagues: Actively mentor the team — building capability in use case design, value engineering, and customer engagement across the practice
Skills
- 8+ years in Manufacturing, Energy & Natural Resources, Consumer Products, or Professional Industries — with a track record of leading enterprise-level business transformations, not just advising on them
- A recognized voice in your industry domain — through published points of view, conference speaking, or advisory roles that demonstrate influence beyond your organization
- Hands-on experience defining and scaling Agentic AI solutions with a clear focus on data readiness, process fit, and measurable outcomes
- Proven track record in product definition and delivery, or in leading business transformation initiatives at the enterprise level — translating complex challenges into programs that deliver
- Proven ability to build and sustain strategic relationships at the CXO level — navigating complex organizational dynamics with emotional intelligence and driving multi-year co-innovation agendas
- Ability to cut through ambiguity, identify the highest-impact AI opportunities, and chart a clear path from complex business challenge to executable solution
- Ability to construct and defend investment-grade business cases for Industry AI — connecting use case outcomes to P&L impact, financial modelling, and enterprise strategy
- Demonstrated track record of mentoring senior colleagues — coaching on driving customer engagements, use case specification, and value outcomes to raise the bar across the team
- Strong working knowledge of SAP S/4HANA, SAP Business AI Platform, SAP Joule, Signavio, LeanIX, and clean-core, cloud-first architecture principles
- Exceptional written and verbal English — able to write compelling thought leadership content, present to senior management, and represent SAP externally
Benefits
- Constant learning and skill growth
- Health and well-being support
- Flexible working models
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