Note: The job is a remote job and is open to candidates in USA. New Era Technology is a global technology solutions provider focused on securely connecting people, places, and information through end-to-end solutions. The Project Coordination Manager oversees work order execution, provides strategic direction, leads Service Coordinators, analyzes performance, and drives continuous improvement while adhering to PMO standards and methodologies.
Responsibilities
- Develop strategies to optimize work order execution processes and enhance operational
- Collaborate with cross-functional teams to implement process enhancements and best
- Ensure alignment with PMO’s project management framework and
- Provide leadership and guidance to Service Coordinators and other team
- Handle escalated issues or complex work orders requiring senior-level
- Promote a culture of continuous improvement and professional
- Monitor industry trends and emerging technologies to stay ahead in operations
- Analyze performance metrics and KPIs to identify areas for
- Implement risk management practices to mitigate potential
Skills
- Three to five years of experience working in a project environment, including relevant industry experience preferably with overall responsibility
- Experience in troubleshooting and resolving project issues
- Extensive experience in operations management or a related field
- Deep understanding of operational processes and best practices
- Familiarity with PMO's project management standards and methodologies
- Strategic thinking abilities to develop and implement improvement strategies
- Strong decision-making skills to address complex issues and challenges
- Ability to align operational strategies with organizational goals
- Strong leadership skills to guide and mentor Service Coordinators and team members
- Experience in leading cross-functional teams and managing stakeholder relationships
- Excellent communication skills to interact with stakeholders at all levels
- Proficiency in managing stakeholder expectations and resolving conflicts
- Competence in stakeholder engagement and communication
- Proficiency in data analysis to evaluate performance metrics and identify improvement opportunities
- Experience in implementing process optimization initiatives
- Knowledge of regulatory requirements and compliance standards relevant to operations
- Ability to ensure operations adhere to safety regulations and company policies
- Conducting regular audits and reviews to ensure adherence to quality and compliance
- Bachelor's Degree
- PMP or Equivalent Professional Certification
Benefits
- Full Benefits
- Medical
- Dental
- Vision
- 401K match
- 28 PTO Days including company holidays
- Remote work arrangement
Company Overview
Company H1B Sponsorship