Note: The job is a remote job and is open to candidates in USA. Meta builds technologies that help people connect, find communities, and grow businesses. The Business Operations professional will support Meta's Infrastructure organization by driving strategic planning, operational excellence, process improvements, organizational scaling, communications, cross-functional partnerships, and special projects.
Responsibilities
- Support operational excellence in the organization by identifying and executing processes that create efficiency, remove obstacles and improve operational metrics, applying Lean methodologies as needed
- Support strategic planning processes, establishing annual objectives, key results and multi-year fiscal and resource plans
- Support initiatives to optimize the organization while it scales, to manage its health and enhance its culture
- Develop and manage communication including business updates for internal and external engagements
- Support relationships with cross-functional partners, understanding their needs, and ensuring our mechanisms and business processes drive higher levels of partnership and collaboration
- Support special projects focused on site or organizational initiatives, partnering with cross-functional teams to establish and execute new processes as needed by the business
- Support the closing of open headcount through partnership with the recruiting team and regular communication with hiring managers
Skills
- 5+ years of program or project management experience with strategic and operational initiatives
- Experience with Microsoft and Google Suite, advanced skills in Excel/Google Sheets
- Experience with problem solving and providing business insights and recommendations from data sets
- Experience working with cross-functional teams, managing multiple projects with internal staff and external consultants, vendors, and other stakeholders
- Experience defining and executing plans in environments with evolving priorities and incomplete information (e.g., scoping projects, identifying dependencies, and adapting plans based on new data)
- Experience applying quantitative and analytical methods to solve business problems (e.g., financial modeling, data analysis, scenario planning)
- Experience working with dashboards and pulling data queries from internal systems (e.g., SQL, Hive, etc.)
- B.A. or B.S. degree in business, finance, analytics, or engineering
- Demonstrated ability to integrate AI tools to optimize workflows and drive measurable impact
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
- MBA
- Infrastructure experience in an engineering, financial, project management, or operational capacity
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
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