Note: The job is a remote job and is open to candidates in USA. National Veterinary Associates (NVA) operates veterinary hospitals and pet resorts across North America and focuses on advancing compassionate veterinary care. The Business Operations Associate, General Practice supports high-impact growth projects by analyzing financial and operational performance, building models, developing reporting, and providing actionable recommendations to leadership. The role also partners with cross-functional teams to drive strategic and operational initiatives.
Responsibilities
- Analyze financial and operational performance, including P&L, budget/forecast variances, and key business KPIs, to identify performance drivers and improvement opportunities
- Structure ambiguous business problems, develop hypotheses, conduct analyses, and translate findings into actionable recommendations
- Build financial and analytical models to evaluate business opportunities, investments, and strategic initiatives
- Develop management reporting and dashboards that translate complex data into clear insights for senior leadership
- Support high-priority cross-functional initiatives from opportunity identification through implementation and performance tracking
- Conduct market research, benchmarking, and stakeholder interviews to inform business decisions
- Develop executive-ready presentations that clearly communicate insights, recommendations, and decisions required
- Partner with Operations, Finance, Data & Analytics, and other functional teams to drive alignment and execution
- Serve as a thought partner to Business Operations leadership and other stakeholders on strategic and operational priorities
Skills
- 2+ years of relevant professional experience, ideally in management consulting, corporate strategy, business operations, finance, or another highly analytical environment
- Bachelor's degree from a top tier university
- Exceptional analytical and problem-solving skills, with strong attention to detail
- Strong business and financial acumen and ability to quickly understand key business drivers
- Excellent written and verbal communication skills, with the ability to communicate effectively across different audiences and levels of the organization
- High degree of ownership, intellectual curiosity, and learning agility, with comfort operating in a fast-paced and ambiguous environment
- Strong interpersonal and collaboration skills, including the ability to build relationships across a matrixed organization
- Advanced proficiency in Microsoft Excel and PowerPoint
- This role is not eligible for visa sponsorship
- Experience with business intelligence and visualization tools (e.g., Power BI) preferred
- Knowledge of SQL, Python, R, or other analytical tools a plus
Benefits
- Remote work arrangement in the United States
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