Note: The job is a remote job and is open to candidates in USA. UL Solutions is hiring a Business Development Manager to develop and execute its U.S. AI business strategy and grow strategic customer relationships and commercial opportunities. The role leads the introduction of AI testing, assessment, certification, advisory, and assurance services while engaging regulators and industry stakeholders.
Responsibilities
- Manages and coordinates on an industry basis with ULs larger customers over all related industries
- Position works on strategies with sales managers to generate revenue growth and achieve bookings goals
- Responds effectively to urgent and sensitive customer issues
- Develops and coordinates executive presentations and de-briefings
- Assists industry leadership in the development of global account strategies, goals and plans
- Focuses on customer satisfaction, account growth and expansion of services provided, and sustaining customer loyalty for a group of key customers
- May provide work direction to other employees in charge of specific customer accounts
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices
- Performs other duties as directed
- Develop and execute the U.S. AI business strategy, identifying priority markets, applications, customers, and growth opportunities
- Lead the introduction of new AI testing, assessment, certification, advisory, and assurance services in partnership with technical and operational teams
- Build a robust business pipeline by developing strategic accounts, customer use cases, partnerships, and go-to-market plans
- Engage regulators, including the FDA, to understand emerging expectations and position UL Solutions as a trusted technical and assurance partner
- Build relationships with industry associations, standards organizations, technology companies, manufacturers, healthcare and medical-device organizations, and other ecosystem stakeholders
- Collaborate across commercial, engineering, regulatory, marketing, and industry teams to translate customer needs into scalable offerings
- Monitor AI technology, competitive, regulatory, and standards developments, and convert market intelligence into investment and business recommendations
- Represent UL Solutions in customer discussions and industry forums as a credible voice on AI safety, performance, cybersecurity, compliance, and responsible deployment
Skills
- Experience in business development, strategy, product or service management, or market development within AI, technology, healthcare, medical devices, testing and certification, or a related field
- University Degree (Equivalent to Bachelors degree) in Business Administration, Engineering or a related disciplines plus generally five years of experience in Business Development or eight years of experience in Marketing and/or Sales area with account management experience
- A demonstrated ability to develop new markets and commercialize technical or professional services
- Strong commercial judgment and the ability to translate technical and regulatory developments into customer value propositions
- Demonstrated ability to negotiate, acquire and manage high value customer accounts
- Excellent communication, stakeholder-management, and executive-presentation skills, with the ability to lead through influence across a global organization
Benefits
- Eligible for annual bonus compensation with a target payout of 20% of the base salary.
- Health benefits such as medical, dental and vision.
- Wellness benefits such as mental and financial health.
- Retirement savings (401K), commensurate with the standard rewards offered in each individual location or country.
- Full-time employees receive paid time off including vacation (15 days), holiday and personal days (totaling 12 days), and sick time off (72 hours).
- Remote work (#Remote).
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