Note: The job is a remote job and is open to candidates in USA. Hitachi Global Air Power is a global industrial compressed air manufacturer serving manufacturing, construction, and other industrial markets. The Business Development Manager will position the company as a preferred supplier to assigned CAT Dealers, develop strategic relationships, manage agreements, and grow portable compressor sales. The role also involves coordinating sales strategies, gathering market intelligence, and collaborating across sales, product support, service, marketing, and supply planning teams.
Responsibilities
- Analyze CAT Dealer accounts and prospects, identify and prioritize sales prospects for Hitachi Global Air Power portable product line, and coordinate overall strategy and planning with the Area Sales Managers and Channel Development team
- Develop and maintain contacts and relationships with influential executives, especially those in Executive leadership, Procurement, Fleet Management and Product Sales/Service roles. Create and nurture effective business relationships with all CAT Dealers
- Manage contracts and all related negotiations with the CAT Dealers, as well as CAT Corporate as needed
- Initiate meetings with prospects, and effectively present R&I’s product and their benefits, with compelling and professional selling capability
- Capture the individual and collective Voice of the Customer for the CAT Dealer network and ensure that all relevant information is shared internally with Product Managers, Sales, Service, and Channel Development functions
- Have a sound understanding of customer productivity operations and portable product technology and applications
- Act proactively as a CAT Dealer Account Champion and CAT advocate within Hitachi Global Air Power to ensure proper support and resources
- Conduct regularly scheduled updates on the CAT Dealer network for the Area Sales Managers, Channel Development team, Product Managers/Support, and any other relevant internal support personnel
- Attend and actively participate at industry related trade shows, conferences and associations related to the CAT Dealer Network
- Follow up and close at every customer contact event, both to gain commitment to further action and to close sales. The closing of portable product sales to CAT Dealer prospects is the fundamental measure of success
- Maintain company records, including internal databases such as CRM and Microsoft Teams, so that all relevant contacts, prospects and activity with CAT Dealers are recorded and freely available within R&I
- Provide regular updates and reports to the Director of Sales R&I North America, as requested
- Collect R&I and competitive product and market information. Share information with the Product Management and Sales Teams, as well as specific customer feedback regarding pricing, products and services
- Provide feedback and input into the development, refinement and maintenance of all product marketing and technical sales materials prepared and issued by the Marketing team
- Ensure that collaboration and teamwork occurs with the Channel Manager and Area Sales Managers, ensuring that all prospects and customers are well serviced and that sales follow up occurs as required to close sales and service customers
- Collaborate with Sales Management, Channel and Marketing team to CAT Dealer prospects, identify high potential CAT Dealers and establish priorities
- Collaborate with product S&OP team members, insuring products are available for delivery and invoicing to customers as customers require
Skills
- Bachelor's degree in Marketing, Business Administration, or Engineering
- Minimum 10 years of innovative sales and marketing experience, Key/Strategic Account management, or dealer/distributor sales experience in a business-to-business sales environment
- Prior experience and/or extensive knowledge of construction equipment operations, including sales, service, and aftermarket functions and requirements
- Sound financial knowledge to include ability to comprehend and understand key performance indicators of dealers/distributors, such as profit margins, inventory control, machine/aftermarket pricing, etc
- Able to create and implement strategic initiatives across a broad geographical area and a diverse customer base
- Must have an established track record of having created successful sales and marketing programs and strategies
- Clearly demonstrated ability to lead, facilitate, organize, and motivate multiple teams toward identified goals
- The business acumen necessary to qualify and prioritize existing accounts and/or potential account prospects based on revenue potential and other key variables
- Strong verbal/written communication skills and the ability to both deliver effective management/executive level presentations and effectively communicate with all levels of the organization
- Outstanding work ethic, high-integrity and team player (builder). Self-motivated, high initiative, self-directed
- Excellent organizational skills and discipline necessary to maintain a strong pipeline of prospects
- Extensive knowledge of North American marketplace as it relates to the compressed air and/or air treatment industry
- Proficiency in Microsoft Office Suite and CRM tools
- Ability to travel 50-75% domestic and international
- Excellent communication skills a strong desire for serving customers
- Ability to communicate professionally with all levels of the organization
- Ability to work well independently or with a team
- Experience selling Compressed Air or Air Treatment products with a commercial/industrial application is preferred
Benefits
- Location: Remote, USA
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