Note: The job is a remote job and is open to candidates in USA. The Wonderful Company operates Teleflora and Flowerbuyer, an online auction-based flower-buying business serving the floral community. The Business Development Associate will grow and develop a B2B portfolio by conducting outbound sales, building florist relationships, managing accounts, overcoming objections, and retaining or reactivating customers.
Responsibilities
- Establish a high level of rapport and trust with the Teleflora (and non-Teleflora) florists
- Call upon and develop a relationship with key retail Florists via phone calls and Microsoft Team meetings to introduce them to our products and the significant savings available to them with the ongoing use of our products
- Work with internal departments/resources to provide custom products/solutions to Top Accounts that have the potential to bring significant volume to your portfolio
- Utilize appropriate order entry, call tracking, and contact management software
- Participate in sales, product and process training as required
- Meet and exceed the daily expectation of time on telephone selling to the florist
- Additional duties as assigned
Skills
- Proven track record of entering a new industry and building a book of business
- Ability to close and manage relationships over phone
- Successful track record of new lead generation and ability to overcome customer objections
- Customer-obsessed mindset
- Strong time management, communication, and execution skills required
- Ability to multi-task in a fast-paced, constantly changing environment
- Must display a strong desire to achieve and maintain high levels of both internal and external customer satisfaction
- Hardworking, creative, open-minded, and driven demeanor with a "can do attitude"
- PC literacy required: Outlook, Excel, Word, PowerPoint, and Microsoft Teams
- High school diploma or equivalent required
- 2-3 years of sales experience; floral industry experience is a plus
- Experience with outbound sales, customer relationship management or account development preferred
- Experience with prospecting, customer retention, objection handling and reactivating inactive customers is a plus
- Bachelor's degree preferred
Benefits
- Hourly pay plus commission
- Remote work arrangement
- Top-notch medical coverage
- Comprehensive vision and dental plans
- 401k with match eligibility
- 24/7 online physician consultations
- Virtual mental health resources
- Life coaching
- Employee community groups
- Cash rewards for healthy habits
- Fitness reimbursements
- Library of on-demand fitness videos
- Clear paths for career progression and internal mobility across the company's family of brands and business units
- Dedicated Learning and Organizational Development resources
- People Manager and leadership training
- Webinars and eLearning courses
- Company-wide mentorship program
- Continuous improvement training
- Company-provided funds to allocate to up to three charities of your choice
- Wonderful Neighbor group service projects within local communities
Company Overview