Note: The job is a remote job and is open to candidates in USA. SoTalent is hiring a Business Analyst to partner with business teams and the PMO on business systems and process improvement initiatives. The role gathers and documents requirements, coordinates projects, evaluates processes, develops business and training materials, and creates reports and dashboards to improve operational efficiency.
Responsibilities
- Partner with department leaders and end users to identify business needs, operational challenges and process improvement opportunities
- Gather, analyze and document business requirements, workflows and process models
- Support the PMO with project planning, timelines, budgets, documentation and execution
- Coordinate project activities, meetings, action items, risks, issues and deliverables through completion
- Evaluate processes and recommend solutions that improve efficiency and cost effectiveness
- Develop project charters, requirements documents, user guides, training materials and desktop procedures
- Create reports, dashboards and visualizations to communicate performance and business insights
- Maintain process inventories, application features, project backlogs and supporting documentation
- Work with cross-functional teams, vendors and end users throughout project and software development lifecycles
- Stay current with relevant technologies, products and business analysis practices
Skills
- Bachelor's degree or equivalent combination of education and experience
- 3–5 years of progressive business systems analysis experience , ideally involving process evaluation, documentation and improvement
- Experience in project coordination, project support or administration
- 2–5 years of experience in an Agile environment
- Strong business process analysis, problem-solving and critical-thinking skills
- Excellent organizational, planning and time-management abilities
- Strong written and verbal communication skills
- Proficiency with Microsoft Office, Visio, SharePoint and Teams
- Experience with project management tools such as Smartsheet, Asana or MS Project
- Familiarity with Copilot and generative AI tools
- Ability to work independently while collaborating effectively with cross-functional teams
- CAPM, PMP or similar project management certification, plus experience developing training materials, dashboards, process documentation and user procedures
Benefits
- Medical and dental coverage
- Retirement plan
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance program
- Paid holidays and paid time away
- Employee discount program
Company Overview